At a Glance
- Tasks: Analyse data and optimise logistics processes using smart tech and real-time data.
- Company: Fast-growing supply chain company redefining logistics excellence across Australia and New Zealand.
- Benefits: Competitive salary, salary packaging, and 11.5% superannuation.
- Other info: Collaborative environment with opportunities for professional growth and development.
- Why this job: Join us to shape the future of retail logistics with innovative solutions.
- Qualifications: Bachelor's degree in IT or related field; 2-3 years experience in data analysis.
The predicted salary is between 85000 - 105000 $ per year.
Company Overview: Next is a fast-growing supply chain and logistics company delivering streamlined solutions to our partners across Australia and New Zealand. We specialise in third-party logistics, warehousing, and fulfilment services that ensure efficiency and excellence from dock to doorstep. We're on a mission to redefine operational excellence in logistics by combining smart technology, real-time data, and dedicated customer service. Join us as we build a smarter, more agile future for retail logistics.
Job Summary: We are seeking an analytical ICT Business Analyst to bridge the gap between our logistics business needs and IT capabilities. You will evaluate operations, gather software requirements, and deliver data-driven recommendations to optimise our warehouse management systems (WMS), enterprise resource planning (ERP), and integrated logistics software. You’ll work closely with warehouse, client services, and leadership teams to ensure alignment of project milestones and outcomes for business development.
Key Responsibilities
- Data Analysis: Gather business requirements, translate stakeholder needs into functional technical specifications, and analyse operational data to improve efficiency in terms of business processes, procedures and work practices to recommend optimal business practices, and system functionality and behaviour.
- High-Level Reporting & SLA Management: Develop, interpret, and maintain high-end performance reports and service level agreements (SLAs) to monitor system and service quality.
- Process Optimisation: Map 'as-is' and 'to-be' logistics workflows, identifying process bottlenecks to streamline 3PL operations.
- Systems & Stakeholder Alignment: Partner with client account managers, technical teams, and external stakeholders to support system integrations, onboard new clients, and implement technical solutions.
- AI & Tech Integration Support: Evaluate emerging tech tools and data platforms to support automated reporting and operational decision-making.
- Uses project management methodologies, principles and techniques to develop project plans and to cost, resource and manage projects.
- Takes responsibility for deploying functional solutions, such as creating, adopting and implementing system test plans, which ensures acceptable quality and integrity of the system.
- Uses data and process modelling techniques to create clear system specifications for the design and development of system software.
Skill & Experience
- Bachelor's degree in Information Technology, Business Information Systems, Computer Science, or a related field (Master's in ICT or Artificial Intelligence highly regarded).
- Minimum of 2-3 years of experience in data analysis, business analysis, or operational logistics analysis.
- Strong background in data interpretation, trend analysis, and creating complex SLA reports.
- Demonstrated ability to manage stakeholder relationships, collaborate with cross-functional teams, and solve complex operational problems.
- Proficiency with data tools, SQL, process mapping software, or logistics management systems.
The successful candidate will have a salary of $85,000 - $105,000 per annum + 11.5% Superannuation (based on experience). Job Type: Full-time. Benefits: Salary Packaging available.
ICT Business Analyst in Sydney employer: Next3pl
Next3pl is an exceptional employer that fosters a collaborative and innovative work culture, where your analytical skills as a Logistics ICT Business Analyst will be valued and nurtured. Located in a dynamic environment, we offer competitive benefits, opportunities for professional growth, and a commitment to data-driven decision making that empowers you to make a meaningful impact on our logistics operations.
