Practice Manager at Renaissance Medical Centre Surfers Paradise
We are looking for an experienced and passionate Practice Manager / 2IC / senior receptionist to join our team
As a Practice Manager, key responsibilities will include:
Team supervision and training/coaching to ensure high customer service standards
Identifying, reviewing and trouble-shooting operational issues
Managing rosters
HR including staff recruitment and performance reviews
Fielding patient queries and manage complaints
Coordinate accreditation
Work within documented policies and procedures and a willingness to improve these,
Contribute to the marketing plan and its implementation.
liaising with IT support for IT matters
Manage PIP, WIP and PIP QI requirements
The ideal candidate for this role will preferably have:
Outstanding communication and customer service skills
Excellent multi-tasking, time management and organisational skills
Personable approach
The ability to work across strategic and operational aspects
Willingness to take initiative
Strong relevant experience in the healthcare industry or relevant business role and/or relevant tertiary qualifications
Knowledge of Best Practice software, MS Office suite and data extraction tools such as Primary Sense
Located in the Chevron Renaissance Shopping Centre, Renaissance Medical Centre Surfers Paradise is a comprehensive private/mixed-billing surgery that incorporates General Practice and Pathology Services. Please contact *****@rmcsp.com.au
Only shortlisted candidates will be contacted. Thank you
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Practice Manager at Renaissance Medical Centre Surfers Paradise employer: Next Practice
At Renaissance Medical Centre Surfers Paradise and Next Practice Burleigh Waters, we pride ourselves on being an exceptional employer that fosters a collaborative and supportive work culture. Our state-of-the-art facilities, combined with a commitment to professional development, ensure that our nurses have ample opportunities for growth while delivering high-quality healthcare in a vibrant community setting. Join us in making a meaningful impact while enjoying the benefits of working in the beautiful Gold Coast area.
