At a Glance
- Tasks: Assist guests with vehicle servicing and ensure a smooth experience.
- Company: Join a leading automotive dealership with a focus on customer satisfaction.
- Benefits: Competitive pay, flexible hours, and opportunities for career advancement.
- Other info: Fast-paced environment with a supportive team and growth potential.
- Why this job: Be the friendly face that helps customers keep their vehicles in top shape.
- Qualifications: Strong communication skills and a valid driver's license required.
The predicted salary is between 49500 - 60500 $ per year.
Your skills and experience in the following areas will be highly valued:
- Outstanding guest service and presentation skills.
- A focus on process, quality, results and exceptional CSI.
- Excellent written and verbal communication, along with time management skills and the ability to work under pressure.
- A valid driver's license including manual transmissions.
As a Service Advisor, you will be responsible for:
- Greeting guests to the dealership's service department;
- Booking and managing guest appointments;
- Communicating vehicle symptoms and fault rectifications to guests in a manner which can be easily understood;
- Obtaining accurate parts and labour prices for our guests;
- Keeping each guest up to speed on the servicing of their vehicle;
- Handling any guest complaints and ensuring prompt issue resolution;
- Preparing invoices and closing allocated repair orders in a timely manner;
- Ensuring our guests are provided with their recommended maintenance schedule for future service requirements.
Automotive Service Advisor in Melbourne employer: Next Level Personnel Pty Ltd
Next Level Personnel offers an exceptional work environment in the heart of Sydney's Western Suburbs, where you can thrive as a Finance & Insurance Business Manager. With an attractive salary package and uncapped commission structure, you'll enjoy the support of dedicated in-house teams while being part of a vibrant culture that values professional growth and collaboration with global leading brands.
Contact Details:
Next Level Personnel Pty Ltd Recruitment Team
We think you need these skills to ace Automotive Service Advisor in Melbourne
Outstanding Guest Service
Presentation Skills
Process Focus
Quality Assurance
Customer Satisfaction Index (CSI)
Written Communication
Verbal Communication
