Customer Service Advisor

Customer Service Advisor

Full-Time On-site
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Next Level Personnel – North Coast Statistical Division NSW

Your skills and experience in the following areas will be highly valued:

  • Outstanding guest service and presentation skills.
  • A focus on process, quality, results and exceptional CSI.
  • Excellent written and verbal communication, along with time management skills and the ability to work under pressure.
  • A valid driver's license including manual transmissions.

As a Service Advisor, you will be responsible for:

  • Greeting guests to the dealership's service department;
  • Booking and managing guest appointments;
  • Communicating vehicle symptoms and fault rectifications to guests in a manner which can be easily understood;
  • Obtaining accurate parts and labour prices for our guests;
  • Keeping each guest up to speed on the servicing of their vehicle;
  • Handling any guest complaints and ensuring prompt issue resolution;
  • Preparing invoices and closing allocated repair orders in a timely manner;
  • Ensuring our guests are provided with their recommended maintenance schedule for future service requirements.

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Customer Service Advisor employer: Next Level Personnel Pty Ltd

Next Level Personnel offers an exceptional work environment in the heart of Sydney's Western Suburbs, where you can thrive as a Finance & Insurance Business Manager. With an attractive salary package and uncapped commission structure, you'll enjoy the support of dedicated in-house teams while being part of a vibrant culture that values professional growth and collaboration with global leading brands.

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Contact Details:

Next Level Personnel Pty Ltd Recruitment Team