Next Hotel Melbourne, Curio Collection by Hilton, is seeking a Duty Manager to ensure smooth front desk operations and guest satisfaction throughout their stay. You will lead the team, welcome guests, manage check-in/check-out, and upsell rooms and services while maintaining a high standard of service.
You will coordinate hotel operations in the absence of senior management, resolve guest concerns with confidence, and train staff for ongoing growth.
Front Desk Duty Manager — Guest Experience Leader in Melbourne employer: Next Hotels & Resorts
Next Hotel Melbourne, part of the Curio Collection by Hilton, is an exceptional employer that prioritises employee growth and development within a vibrant and supportive team environment. Located in Melbourne’s premier retail and dining destination, we offer unique benefits such as employee discounts on accommodation and food & beverage, alongside access to ongoing training programs that empower our staff to excel in their careers. Join us to be part of a dynamic hospitality experience where your contributions are valued and celebrated.
