24/7 Data Centre Technician in Melbourne

At NEXTDC we are building the heart of Australia & Asia’s high-tech future. We design, build and operate world class, next generation data centres, using cutting edge, environmentally efficient infrastructure to service the specific requirements of local, international hyperscale customers.

NEXTDC is an exciting ASX 100-listed technology company, only 15 years young and operating 17 data centres across 7 major cities in Australia, with multiple international sites on their journey to supporting our customer’s digital infrastructure.

We know that our success depends on the talents of our people, and we foster a culture of continued learning and development. Our culture is built on collaboration and innovation, we are passionate about what we do, and we are committed to our mission to be the leading customer-centric data centre services company.

We are currently looking for a Trades or Technical individual, ideally with a mechanical background, to join us in the role of Data Centre Technician working within our facilities team operating on a 24/7 basis. Within this role, we will provide full on-the-job training to bring you up to speed on all aspects of data centre facility management and critical infrastructure. This includes hands-on exposure to mechanical systems such as cooling infrastructure (CRAC units, chillers, HVAC systems), electrical distribution systems, cabling infrastructure, building monitoring systems, and fire protection systems.

This role is ideally suited to someone with a mechanical or electrical background who is looking to apply their skills within a mission-critical data centre environment. Refrigeration Mechanics, Mechanical Plumbers & Mechanical Engineers encouraged to apply.

The successful candidate will be required to work a 4 – 5 – 5 rotating shift roster with day shifts from 7am - 7pm and night shifts from 7pm - 7am.

Key Responsibilities include:

• Assist with vendor management for maintenance of all core mechanical and electrical systems
• Manage and support critical cooling infrastructure (CRAC, chillers, HVAC)
• Support 24/7 critical operations through monitoring, maintenance, troubleshooting, and timely incident escalation to meet uptime commitments.
• Attend to Remote Hands requests
• Collaborate with internal teams and customers to deliver seamless operations and support installations.
• Ensure all visitors and contractors adhere to NEXTDC facility rules.
• Manual handling

This role is not focused on IT but instead centers on hands-on facility operations, mechanical systems reliability, and critical infrastructure support. From time to time, during shifts there may be travel between sites as required.

Qualifications:

• Engineering background (Mechanical/Electrical) or Trade Certification (desirable)
• Mechanical/HVAC/electrical/building services background (highly regarded)
• Basic data centre & cabling knowledge (desirable)
• Strong troubleshooting and problem-solving skills
• Strong customer service, communication skills, and proactive attitude
• Australian Citizenship required (security clearance)

Seize this exciting opportunity to join one of Australia’s fastest growing companies and play a key contributing role in the future of AI and the digital economy. Join an inclusive, diverse and values-driven working culture. Great opportunities to progress within our company (grow as we grow). Our mission is to continue building a diverse and inclusive workforce which represents the communities in which we operate. Make NEXTDC your next move.