Nexon Asia Pacific is seeking a Senior CX Consultant to lead end-to-end CX and CCaaS design and delivery for Nexon customers, focused on Genesys Cloud CX. You will run medium to large engagements from discovery through go-live, translate business needs into technical designs, and provide senior technical guidance across teams, including pre-sales support and mentorship of junior consultants.
Maintain project governance, develop reusable assets, and stay abreast of CX, cloud, and AI tech
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Senior CX Consultant: Genesys Cloud CX Solutions in Sydney employer: Nexon Asia Pacific
Nexon is an exceptional employer located in Melbourne, offering a dynamic work culture that prioritises employee growth and development. As an SMB Account Manager, you'll benefit from a supportive environment that encourages collaboration and innovation, while also having access to comprehensive training programs to enhance your skills in account management and sales. With a strong focus on customer satisfaction and a commitment to delivering premium service, Nexon provides a rewarding career path for those looking to make a meaningful impact in the IT industry.
