A leading consulting firm in Australia seeks a CX Advisory Consultant to guide clients in designing and implementing Customer Experience (CX) and Employee Experience (EX) strategies. This role requires expertise in strategic consulting and analytical capabilities, with a strong emphasis on stakeholder engagement and facilitation. Candidates should have experience with CX frameworks and tools like Genesys and Salesforce. The position involves partnering with senior leaders to achieve measurable business outcomes.
Senior CX/EX Strategy Advisor for Public Sector employer: Nexon Asia Pacific
Nexon is an exceptional employer located in Melbourne, offering a dynamic work culture that prioritises employee growth and development. As an SMB Account Manager, you'll benefit from a supportive environment that encourages collaboration and innovation, while also having access to comprehensive training programs to enhance your skills in account management and sales. With a strong focus on customer satisfaction and a commitment to delivering premium service, Nexon provides a rewarding career path for those looking to make a meaningful impact in the IT industry.
