At a Glance
- Tasks: Provide friendly IT support and troubleshoot client issues via phone, chat, and email.
- Company: Join Nexigen Digital, a supportive team focused on tech solutions.
- Benefits: Receive training, gain experience, and enjoy a friendly work environment.
- Other info: Entry-level position with growth opportunities in a dynamic industry.
- Why this job: Kickstart your tech career while helping clients solve their IT challenges.
- Qualifications: Tech-savvy with a passion for customer service.
The predicted salary is between 47250 - 57750 $ per year.
Nexigen Digital in Australia is seeking an entry-level Customer Service team member to help IT clients with timely, friendly support and basic troubleshooting.
You will triage calls, handle billing queries, manage domain and hosting questions, and assist with account upgrades across phone, chat and email. Training is provided.
A passion for technology and strong customer focus will help you grow in this role within a supportive team.
#J-18808-Ljbffr
IT Helpdesk CSR in Southport employer: Nexigen Digital
As Australia's largest privately-owned group of online service providers, we pride ourselves on fostering a vibrant work culture that prioritises employee well-being and growth. Our unique facilities, including an on-site gym and wellness centre, combined with our commitment to professional development, make us an exceptional employer for those passionate about technology. Join our award-winning team in QLD and enjoy a supportive environment where your contributions are valued and recognised.
