At a Glance
- Tasks: Analyse and support NEXA's network systems and security controls.
- Company: Join NEXA, a leading tech company based in Bondi Junction.
- Benefits: Competitive salary, supportive team, and opportunities for growth.
- Other info: Dynamic work environment with a focus on innovation and collaboration.
- Why this job: Make a real impact by delivering reliable tech solutions.
- Qualifications: Diploma or degree in IT with hands-on network experience.
The predicted salary is between 63000 - 77000 $ per year.
NEXA is an Australian technology company delivering queue management software, hardware, and support and maintenance services to customers across Australia. We're based in Bondi Junction and work closely across our support, professional services and development teams.
About the role
You'll analyse, implement, maintain and support NEXA's systems, network infrastructure and security controls, working with customers, end users, vendors and internal teams to deliver reliable, secure and well-documented technology solutions. You'll report to the Support and Maintenance Manager as part of the Support Team.
What you'll do
- Analyse and interpret systems and network architecture specifications to support integration of hardware, software and communications systems
- Install, configure and maintain routers, switches, firewalls, servers and workstations
- Monitor network performance, capacity and usage trends, and diagnose and resolve system and network faults
- Provide support for SQL Server, IIS and application servers, including configuration and performance optimisation
- Implement and administer security protocols, access controls and backup procedures, and manage security updates and patch deployments
- Provide incident response and troubleshooting for system and security-related issues
- Gather and document client requirements and recommend technology-based improvements
- Prepare and maintain network documentation, asset inventories, change logs and configuration records
What you'll bring
- Diploma or bachelor's degree in Information Technology or a related field
- Minimum 1 year of experience in an IT Support Analyst role or related field
- Hands-on experience configuring and troubleshooting network infrastructure (routers, switches, firewalls) and Windows server environments
- Working knowledge of SQL Server and IIS
- Understanding of security controls, patching and backup procedures
- Strong analytical and troubleshooting skills, with clear written and verbal communication for technical and non-technical audiences
- Attention to detail in documentation and record-keeping
ICT Network Analyst in Sydney employer: NEXA Group
NEXA Group offers a collaborative work environment where employees can engage with various teams, including support, professional services, and development. The company focuses on delivering reliable and secure technology solutions, providing opportunities for professional growth in ICT network analysis and security. Employees benefit from working closely with customers and vendors, enhancing their skills and experience in the technology sector.
