At a Glance
- Tasks: Lead operations and maintenance of a major coal export terminal while shaping NCIG's future.
- Company: Join Newcastle Coal Infrastructure Group, a leader in Australia's coal export industry.
- Benefits: Be part of a collaborative executive team with a focus on safety and performance.
- Other info: Enjoy a career-defining opportunity with lifestyle benefits in Newcastle.
- Why this job: Make a lasting impact on Australia's critical infrastructure and drive operational excellence.
- Qualifications: Executive leadership experience in mining, ports, or related sectors is essential.
The predicted salary is between 141750 - 173250 $ per year.
Newcastle Coal Infrastructure Group (NCIG) operates one of Australia’s leading coal export terminals and plays a critical role in supporting the Hunter Valley coal supply chain. Through a commitment to safety, operational excellence, innovation and collaboration, NCIG provides world‑class infrastructure and services to its customers while maintaining a strong focus on reliability, sustainability and long‑term performance. NCIG is entering an exciting phase of sustained performance and strategic momentum.
The Manager Operational Capability is a key member of the Executive Leadership Team and a trusted adviser to the business. You will lead the operations and maintenance of one of Australia’s most significant export infrastructure assets while helping shape the future direction of NCIG. First and foremost, this is a people leadership role. Success will come through your ability to build credibility, bring people together and foster a high‑performing culture across operations and maintenance. You will lead through influence, visibility and trust.
Key responsibilities include:
- Leading the safe, reliable and efficient operation and maintenance of the terminal
- Building a highly engaged, accountable and capable workforce across operations and maintenance
- Partner with the CEO and ELT to deliver strategy, culture and business performance
- Drive operational performance, reliability, throughput and customer outcomes
- Provide visible leadership across a complex 24/7 operating environment and champion a strong safety culture
- Manage significant infrastructure assets, operational budgets and maintenance performance
- Foster a strong one team culture and drive continuous improvement across the business
About You
You are an experienced executive leader who thrives on bringing out the best in people. You combine strong operational leadership with the ability to build trust, develop teams and create alignment across a complex organisation. You are a visible, authentic and values‑led leader who creates high‑performing cultures and brings people with you. Comfortable contributing at ELT level, you build credibility quickly and influence effectively across a broad range of stakeholders.
Qualifications and Experience:
- Executive leadership experience within mining, ports, infrastructure, energy, heavy industry or related sectors
- Demonstrated success leading operational, maintenance, asset management or integrated business functions
- Exceptional people leadership capability, with a natural ability to engage, motivate and develop high performing teams
- A visible, authentic and values led leadership style that inspires trust, accountability and performance
- Strong commercial acumen, financial accountability and experience managing significant operational or maintenance budgets
- Proven ability to build credibility and influence both internally and externally
- A collaborative leadership style combined with sound judgement, independent thinking and the ability to bring people together
- Relevant tertiary qualifications in engineering, business, operations or a related discipline
Why This Role
This is a rare opportunity to join one of Australia’s most critical infrastructure businesses. You will influence business strategy, operational performance and organisational culture while working alongside a respected and highly capable Executive Leadership Team. For executives seeking a career-defining opportunity that combines operational scale, strategic influence, executive leadership and the lifestyle benefits of Newcastle, this role provides a unique platform to make a lasting impact on one of Australia’s most important export supply chain operations.
Manager Operational Capability employer: Newcastle Coal Infrastructure Group
At Newcastle Coal Infrastructure Group (NCIG), we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. Our Engineering Officers enjoy hands-on project involvement, with ample opportunities for professional growth and development in a dynamic environment at one of Australia's key coal export terminals. With a strong focus on employee well-being and a commitment to driving reliability improvements, NCIG offers a rewarding career path for those looking to make a meaningful impact in the industry.
Contact Details:
Newcastle Coal Infrastructure Group Recruitment Team
