At a Glance
- Tasks: Lead gaming operations, drive revenue, and ensure compliance while creating great guest experiences.
- Company: Join Australian Venue Co., a leader in the hospitality industry with over 260 venues.
- Benefits: Enjoy competitive salary, superannuation, and discounts across venues in Australia and New Zealand.
- Other info: Flexible hours with opportunities for professional development and team support.
- Why this job: Take ownership of gaming operations and grow your career in a dynamic environment.
- Qualifications: Experience in gaming management, strong leadership skills, and knowledge of compliance regulations.
The predicted salary is between 62100 - 75900 $ per year.
Australian Venue Co. is looking for experienced Gaming Managers to join our teams across Southeast Queensland. We currently have opportunities at:
- Springlake Hotel
- Mihi Tavern
As Gaming Manager you will take ownership of gaming operations within the venue, working closely with the Venue Manager to deliver strong commercial results, excellent guest experiences and consistently high compliance standards.
What’s on offer?
- Competitive salary + Super
- Discounts across 260+ venues in Australia and New Zealand
- Genuine investment in your development and career progression
- The opportunity to take ownership of gaming operations within an established venue
- Support from experienced venue and operational leadership teams
About the role
As Gaming Manager, you’ll be responsible for the day-to-day operation and performance of the gaming room at your venue. Your responsibilities will include:
- Leading daily gaming operations and maintaining a strong floor presence
- Driving gaming revenue, performance and agreed KPIs
- Reviewing results and identifying opportunities to improve performance
- Supporting gaming promotions and customer engagement initiatives
- Ensuring compliance with Queensland gaming legislation and responsible gambling requirements
- Maintaining harm-minimisation and self-exclusion procedures
- Managing operational audits, cash controls and reporting
- Recruiting, training, coaching and developing gaming team members
- Working closely with the Venue Manager and broader leadership team
- Delivering a welcoming and responsible experience for every guest
About you
You’ll ideally bring:
- Previous experience as a Gaming Manager, Gaming Supervisor or senior gaming team member
- Strong commercial understanding of gaming performance and KPIs
- Sound knowledge of Queensland gaming compliance and responsible gambling requirements
- Proven ability to lead, coach and develop a team
- Strong communication, organisation and customer-service skills
- A hands-on leadership style
- Flexibility to work peak trading periods, including evenings and weekends
- Current Queensland RSA and RSG certificates
- Current RMLV and Approved Manager approval, or willingness to obtain them
- A current Gaming Nominee licence, or eligibility and willingness to obtain it
- Customer Liaison Officer experience is desirable but not essential
If you’re an experienced gaming professional ready to take ownership of a gaming operation and build your career with Australian Venue Co., we’d love to hear from you. Apply now and let us know which venue or location you would be interested in.
Gaming Manager – Ipswich employer: New Zealand Venue Co.
Australian Venue Co. is an exceptional employer that values its team members and fosters a vibrant work culture at Dunwoody's Hotel in Cairns. With a focus on employee growth, you will have access to ongoing training and development opportunities while working in a dynamic environment that prioritises compliance and guest satisfaction. Join us to be part of a supportive team that drives success and creates memorable experiences for our guests.
