Our client is a well-established accounting and advisory firm with a strong reputation for delivering high-quality advice and exceptional client service. As the firm continues to grow, they are seeking an experienced Client Services Officer to join their friendly and professional team.
Working closely with the Director and Accountants, you'll play an integral role in supporting the day-to-day operations of the practice while ensuring clients receive a consistently high level of service.
About the Role
Your responsibilities will include:
- Client onboarding and maintaining client records
- Preparing correspondence, engagement letters and other documentation
- Managing workflow and supporting the accounting team
- Liaising with clients and responding to enquiries
- Assisting with ASIC and ATO administration
- General office and practice administration
About You
We're looking for someone with:
- Experience as a Client Services Officer, Administrator or Practice Administrator within an accounting or professional services firm
- Excellent communication and client service skills
- Strong organisational skills and attention to detail
- Confidence using Microsoft Office and practice management software
- A proactive, reliable and team-focused approach
Experience with Xero, MYOB or accounting practice software will be highly regarded.
Why Join?
- Established and growing accounting firm
- Friendly and supportive team
- Varied role with genuine responsibility
- Modern Helensvale office
- Long-term career opportunity
Administration Assistant / Client Services Officer in Gold Coast employer: New Point Recruitment
Join an established Australian engineering and manufacturing business on the Gold Coast, where you can enjoy a permanent part-time role as a Financial Controller. With a focus on innovation and growth, this company offers a collaborative work culture, opportunities for professional development, and the chance to work directly with the CEO to influence key financial decisions. Experience a rewarding career in a supportive environment that values your expertise and contributions while enjoying the beautiful coastal lifestyle.