At a Glance
- Tasks: Deliver exceptional customer service and drive sales through consultative selling.
- Company: Join New Balance, a global brand empowering communities through sport since 1906.
- Benefits: Competitive salary, 40% discount, birthday off, and uniform provided.
- Other info: Great opportunities for career growth in a supportive environment.
- Why this job: Be part of a dynamic team shaping the future of retail and sports.
- Qualifications: Experience in retail, strong communication skills, and a passion for fashion and sports.
The predicted salary is between 14.4 - 17.6 $ per hour.
Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today.
We are looking for a highly motivated and customer-oriented Retail Sales Associate to join our QV Melbourne Store! As part of the New Balance team, you will play a key role in bringing the New Balance experience to life. Your responsibilities include:
- Delivering exceptional, personalised customer service to every customer, fostering authentic and meaningful connections.
- Driving sales through consultative selling, understanding each customer’s needs and matching them with the right product.
- Confidently sharing product knowledge across footwear and apparel.
- Maintaining exceptional visual merchandising standards, ensuring the store reflects the quality and heritage of the brand.
- Supporting stock operations including delivery processing, replenishment, and stockroom organisation.
- Desire to challenge yourself to achieve individual and company objectives.
To be successful you will have:
- Previous experience in a customer-focused retail environment (highly regarded).
- Confidence in consultative selling and sharing detailed product knowledge.
- A polished and professional presentation with excellent communication skills.
- An appreciation for quality product, craftsmanship, and performance innovation.
- Energetic and positive can-do attitude.
- A keen interest in retail, fashion and sporting trends.
What we offer in return:
- Competitive salary and incentive/bonus program.
- 40% discount for you and your inner circle.
- Footwear & apparel uniform provided.
- Celebrate your birthday with a paid day off.
- A career in a reputable, global brand.
Retail Sales Associate in Melbourne employer: New Balance
At New Balance, we pride ourselves on being an exceptional employer that champions a culture of inclusivity and respect. Our Highpoint store offers a dynamic work environment where you can thrive as an Assistant Store Manager, with opportunities for personal and professional growth, competitive salaries, and generous employee discounts. Join us in shaping the future of retail while enjoying unique benefits like a paid day off for your birthday and a supportive team that values your contributions.