At a Glance
- Tasks: Lead retail operations, optimise sales performance, and manage inventory across the Pacific region.
- Company: Join New Balance, a brand that empowers communities through sport and innovation.
- Benefits: Competitive salary, performance incentives, generous discounts, and career development opportunities.
- Other info: Dynamic role with regular travel and hands-on involvement in a passionate team.
- Why this job: Shape the future of retail for an iconic performance brand while making a real impact.
- Qualifications: Retail management experience, strong analytical skills, and ability to lead motivated teams.
The predicted salary is between 75600 - 92400 $ per year.
Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world.
We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged.
We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today.
At New Balance, We Got Now.
Reporting to the Head of Retail ANZ, we’re seeking a Retail Operations Manager to lead retail operations across the Pacific region.
As a senior member of the Retail Management Team, you’ll oversee stock control, drive sales performance, optimise conversion and operational efficiency, elevate store standards, and support a motivated, high‑performing retail workforce.
This position is open to candidates located in
Melbourne or Sydney.
What you'll do
- Oversee inventory control, stocktakes & shrinkage management
- Build efficient rosters using traffic analysis to optimise conversion & wage spend
- Ensure Area Managers complete store visits, audits & training requirements
- Manage store operations including cash handling, expenses & OHS compliance
- Provide first‑level retail IT support and lead Aptos implementation
What you'll bring
- State or national retail management experience
- Proven ability to achieve sales budgets
- Strong inventory & POS knowledge
- Demonstrated ability to lead, coach, and motivate retail teams
- Strong analytical and problem-solving skills
- Intermediate IT and MS Excel skills
- A determined, solutions‑focused mindset
- Ability to influence stakeholders and drive operational excellence
What we offer in return
- Competitive salary + performance‑based incentives
- Generous product allowance and staff discounts
- Career development opportunities within a global brand
- Regular travel and hands‑on involvement across the region
- The opportunity to shape retail operations for an iconic performance brand
If you’re looking for a broad, impactful role within a passionate and dynamic retail business, we’d love to hear from you.
#J-18808-Ljbffr
Retail Operations Manager in Melbourne employer: New Balance Australia Pty Ltd
New Balance Australia Pty Ltd fosters a culture where every associate feels welcomed and respected, encouraging bold action and innovation. The company offers opportunities for professional growth through hands-on leadership roles that drive commercial performance and elevate customer experience. Employees benefit from a supportive environment that values teamwork and collaboration across various departments.
Contact Details:
New Balance Australia Pty Ltd Recruitment Team
