At a Glance
- Tasks: Provide 1st level IT support and maintain tech systems for diverse clients.
- Company: Join Network Technologies Queensland, a dynamic and innovative tech team.
- Benefits: Flexible work options, growth opportunities, and a supportive team environment.
- Other info: Great chance to learn and develop skills in a fast-paced tech environment.
- Why this job: Kickstart your IT career with hands-on experience in a collaborative setting.
- Qualifications: 6 months of relevant experience preferred; entry-level applicants welcome.
The predicted salary is between 47250 - 57750 $ per year.
Based in Brendale, we are recruiting for a Service Desk Technician (Level 1) to join our Service Desk team, providing 1st level IT support. We provide a dynamic work environment and are committed to the growth and development of everyone working on the team. At Network Technologies Queensland you would be part of an innovative team striving to deliver our services and solutions for clients across a wide breadth of industries.
Experience
Ideally, you will have 6 months work experience in a similar position.
Essential Technical Requirements:
- Prior experience with an MSP supporting any of the following technologies will be highly regarded:
- Desktop and Server Operating Systems
- Workstation (Laptop, Desktop, Mobility devices)
- Server (Physical and Virtual)
- Active Directory, DNS, DHCP
- Office 365, Sharepoint
- General Networking (understanding of routers, switches, wireless)
- Phone System Support - VoIP
Essential Skills:
- Ideally field experience and client facing history
- Excellent communications skills, verbal and written
- Excellent documentation skills including formatting and presentation
- Ability to multi-task, prioritise and problem solve
- A solid work ethic and the desire to learn and develop
- Drivers License
The Role
- Installing, supporting and maintaining desktops, notebooks and mobile devices
- Installing, supporting and maintaining server hardware and software infrastructure
- Installing, supporting and maintaining IP PBX systems and handsets
- Remote and Onsite support
- Identifying appropriate components, hardware and software to be recommended to the client
- Preparing documentation and presenting progress reports to customers
- Other projects and duties as assigned
To express your interest in this role please send your resume with cover letter detailing your experience and desire for the role. Entry level applicants without prior experience are encouraged to apply.
1st Line IT Service Desk Technician – Remote in Brisbane employer: Network Technologies Queensland Pty
At Network Technologies Queensland, we pride ourselves on being an exceptional employer, offering a vibrant work culture in Brendale that fosters innovation and collaboration. Our commitment to employee growth is evident through ongoing training and development opportunities, ensuring that our team members thrive in their roles while delivering top-notch IT support across diverse industries. Join us to be part of a supportive environment where your contributions are valued and your career can flourish.
Contact Details:
Network Technologies Queensland Pty Recruitment Team
