At a Glance
- Tasks: Lead our office team and ensure smooth operations for customer service and support.
- Company: Join Network Plumbing, a trusted name in home services since 1988.
- Benefits: Competitive salary, superannuation, and a supportive work environment.
- Other info: Diverse workplace welcoming applicants from all backgrounds.
- Why this job: Make a real difference by managing a dynamic office team in a growing company.
- Qualifications: Experience in office management or administration, strong organisational skills required.
The predicted salary is between 79423 - 79423 $ per year.
About us
The Network Plumbing brand began in 1988. Today, Network Plumbing, Electrical & Air Conditioning looks after homes, strata buildings and businesses across Sydney and Wollongong. Our licensed plumbers, electricians and air conditioning technicians handle emergency call-outs, maintenance, installations, and strata and insurance work. A busy office team at our Terrey Hills base keeps it all running.
The role
We are looking for an experienced Office Manager to organise and run our office: its people, systems, records and resources. Reporting to the CEO, you will lead our customer service, dispatch, marketing, warehouse and offshore administrative support staff, and make sure the office supports our technicians and customers every day.
Key responsibilities
- Plan and review office services, and set priorities and service standards for the office team
- Assign work to office staff, monitor their performance, and provide training and supervision
- Coordinate personnel activities, including recruitment, onboarding, promotions, performance management, leave and payroll inputs
- Allocate staff, workspace and equipment to meet daily workloads
- Manage office records and accounts, including supplier invoices, purchasing and office expenditure
- Implement and maintain administrative systems, policies and procedures
- Administer our job management software (ServiceTitan) for all staff, from the CEO to apprentices, including user access, training and support
- Liaise with management, professional advisers, technicians and suppliers to coordinate office business and resolve problems
- Ensure office equipment, IT systems and supplies are maintained
- Ensure the office complies with work health and safety (WHS) requirements, relevant legislation and company policies
About you
Essential:
- A Diploma, Advanced Diploma or Associate Degree (or higher) in business, management or a related field, or at least 3 years' relevant experience in office management or senior administration
- Experience supervising an office or administration team
- Strong organisational and time-management skills, and the ability to manage competing priorities
- Excellent written and verbal communication skills
- Proficiency in Microsoft 365 (Outlook, Word, Excel) and cloud-based business systems
Desirable:
- Experience in a trade services, construction or field service business
- Experience with field service management software such as ServiceTitan
Salary and conditions
$79,423 per year + superannuation
Full-time, permanent
Based at our Terrey Hills office
We welcome applications from people of all backgrounds. Australian citizens and permanent residents are encouraged to apply. Please note that this is a non-sponsored position. Applications close 14th November 2026.
Office Manager in Sydney employer: NETWORK HOME SERVICES GROUP PTY LTD
At Network Home Services Group, we pride ourselves on fostering a supportive and dynamic work environment in Terrey Hills, where our Office Manager will play a pivotal role in leading a dedicated team. With a focus on employee growth, we offer comprehensive training and development opportunities, alongside competitive remuneration and benefits, ensuring that our staff feel valued and empowered to excel in their roles. Join us and be part of a company that values collaboration, innovation, and the well-being of its employees while serving the community with essential services.
Contact Details:
NETWORK HOME SERVICES GROUP PTY LTD Recruitment Team
