Site Service Engineer

Site Service Engineer

Full-Time 90000 - 110000 $ / year (est.) Hybrid
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At a Glance

  • Tasks: Lead and support longwall equipment inspections, repairs, and improvements in a workshop environment.
  • Company: Join a growing business in the underground coal mining industry based in Mackay.
  • Benefits: Enjoy competitive pay, permanent employment, and a 5/2 roster with minimal travel.
  • Other info: Great career growth opportunities and a chance to mentor others in the field.
  • Why this job: Make a real impact with your longwall expertise while enjoying work-life balance.
  • Qualifications: Must have mechanical trade qualification and extensive longwall equipment experience.

The predicted salary is between 90000 - 110000 $ per year.

Senior Service Engineer – Longwall (Permanent)

Location: Paget, Mackay QLD
Contract type: Permanent
Work model: Hybrid (workshop based with minimal travel)

We are seeking a highly experienced Senior Service Engineer – Longwall to join our Mackay-based team. This is not your standard Mechanical Fitter position .

We're looking for a true Longwall specialist with extensive, hands‑on experience working directly with longwall equipment and systems.

Whether you've spent your career on a longwall crew underground, supporting longwall operations for an OEM, or leading major overhaul and rebuild projects, your expertise will be highly valued in this senior technical role.

Based in our

Paget workshop , you'll use your practical longwall knowledge to support equipment rebuilds, technical investigations, reliability improvements and customer outcomes across Australia's underground coal mining industry.

What's on Offer?

  • 5/2 roster
  • Weekend work available
  • Significant overtime opportunities
  • Permanent employment opportunity
  • Competitive remuneration package
  • Senior specialist rates reflective of your experience
  • Workshop‑based role with minimal travel
  • Home every night
  • Long‑term career opportunities within a growing business

Key Responsibilities

  • Conduct inspections, assessments and failure investigations of longwall equipment.
  • Lead overhaul, repair and rebuild activities.
  • Provide specialist technical advice and troubleshooting support.
  • Analyse equipment performance and identify improvement opportunities.
  • Support engineering teams with product development and reliability initiatives.
  • Prepare technical reports and recommendations.
  • Mentor and support workshop personnel through the sharing of technical expertise.
  • Assist customers with maintenance strategies and equipment performance solutions.
  • Ensure all work is carried out safely and to the highest quality standards.

About You – Essential

  • Mechanical Trade Qualification (Mechanical Fitter, Diesel Fitter or equivalent).

Minimum 5 years' direct experience working on longwall equipment .

  • Extensive practical knowledge of underground longwall mining operations.

• Strong understanding of

  • AFCs (Armoured Face Conveyors)
  • Beam Stage Loaders (BSL)
  • Crushers
  • Powered Roof Supports (Shields)
  • Shearers
  • Hydraulic systems
  • Gearboxes and drive systems
  • Proven fault‑finding and troubleshooting capability.
  • Strong communication and technical reporting skills.
  • Highly Regarded
  • Underground coal mining experience.
  • OEM longwall equipment experience.
  • Longwall relocations and commissioning experience.
  • Reliability engineering and root cause analysis experience.
  • Previous supervisory or technical leadership experience.
  • Standard 11 and Coal Board Medical.
  • We Want Someone Who Has Lived Longwall

This position is designed for someone who truly understands longwall equipment because they've worked with it day in and day out.

Potential candidates may be

  • A Senior Mechanical Fitter on a longwall crew
  • A Longwall Maintenance Supervisor
  • A Longwall Coordinator
  • An OEM Service Specialist
  • A Longwall Rebuild Specialist

If you've spent years working directly on longwall equipment and are looking for a role where your knowledge is recognised and rewarded, we'd like to hear from you.

Applicants without significant direct longwall experience will not be considered or contacted.

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Site Service Engineer employer: Nepean

At NEPEAN Longwall, we pride ourselves on being a leading employer in the engineering and mining services sector, offering a supportive and safety-focused team environment in Kurri Kurri, NSW. With competitive pay, significant overtime opportunities, and a strong commitment to employee development, we provide a dynamic workplace where you can grow your career while enjoying a family-oriented culture that celebrates teamwork and diversity. Join us to be part of a stable, Australian-owned business with a reputation for excellence and innovation.

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Contact Details:

Nepean Recruitment Team

We think you need these skills to ace Site Service Engineer

Mechanical Trade Qualification
Longwall Equipment Expertise
Underground Longwall Mining Operations Knowledge
AFCs (Armoured Face Conveyors) Understanding
Beam Stage Loaders (BSL) Knowledge
Crushers Familiarity
Powered Roof Supports (Shields) Experience