Administration Traineeship - State Government in Ballarat

Administration Traineeship - State Government

Looking to Start a Career in Business Administration?

NECA Education & Careers, in partnership with a Victorian State Government Department, are offering a 12-month, full-time Business Traineeship through the Youth Employment Scheme (YES). You’ll get real experience in a government office while studying for a Certificate III in Business - and the best part? Get paid, gain experience, and earn a qualification all at once.

This is a great opportunity to get your foot in the door of the public service and developing valuable admin, communication, and teamwork skills in a supportive and inclusive environment.

What You’ll Be Doing:

Based in the Ballarat office, you’ll work to support a busy contact centre and office-based team, where your responsibilities may include:

• Respond to and manage telephone, email, and online enquiries from members of the public.
• Performed a range of administrative duties, including data entry, record management, and document filing.
• Supported staff with project work and day-to-day operational tasks.
• Created, maintained, and updated both electronic and hard-copy records and correspondence.
• Accurately entered and maintained information within a case management system.
• Liaised effectively with colleagues and external stakeholders to ensure efficient communication and service delivery.

What We’re Looking For:

• Demonstrated a professional and courteous telephone manner, with confidence in handling calls and enquiries
• A positive attitude and eagerness to learn
• Strong organisational and time management skills
• Strong communication and customer service skills, with experience in retail and hospitality environments highly regarded
• Ability to manage multiple tasks with guidance
• Successful completion of a National Police Check

This traineeship is a Victorian State Government YES funded position and must comply with YES traineeship eligibility. For more details, please visit jobs/work-experience-apprenticeships-internships/apprenticeships-traineeships/victorian-government-traineeships

What’s in it for You:

• Full-time employment (38 hours per week)
• Nationally recognised Certificate in Business with no HECS debt! – Certificate III.
• Paid study time on the job.
• Ongoing mentoring and support throughout your traineeship