NEC Australia is seeking an experienced ITSM professional as Problem Coordinator – ITSM Specialist to identify root causes, prevent recurring incidents and uplift service outcomes across a multi-vendor environment.
You will collaborate with service managers, technical experts and customer stakeholders to deliver best-practice Problem Management and continual service excellence, aligning with ITIL processes and governance.
ITSM Problem Coordinator & Service Improvement Lead employer: NEC
Join our dynamic team in Melbourne as a Procurement Analyst, where you'll thrive in a supportive work culture that values collaboration and innovation. We offer competitive benefits including bonus and wellness days, generous parental leave, and opportunities for professional growth, all while making a meaningful impact on procurement operations within a large global organisation. Experience a workplace that prioritises employee well-being and community involvement, with paid volunteer days and discounts on various services.
