At a Glance
- Tasks: Guide customers through onboarding and ensure they get the most value from our products.
- Company: Join Sitemate, a dynamic company in the built world industries.
- Benefits: Flexible work options, collaborative team environment, and opportunities for growth.
- Other info: Enjoy a mix of in-office and remote work while collaborating with diverse teams.
- Why this job: Make a real difference by helping customers succeed and shaping our product.
- Qualifications: Experience in customer success or account management is a plus.
The predicted salary is between 63000 - 77000 $ per year.
Sitemate is seeking an SMB Customer Success Manager to join our Sydney team, guiding onboarding, activation, and ongoing value delivery for a portfolio of customers across the built world industries. You’ll collaborate with Sales, Account Management, Support and Product to remove blockers, improve outcomes, and share feedback that shapes our product.
The role offers a healthy blend of in-office and remote work, with a focus on enabling customers to achieve rapid value and reduce churn.
Customer Success Manager, SMB – Growth & Onboarding in Sydney employer: Nearheal
At AECOM, we pride ourselves on being an exceptional employer, offering a dynamic work culture that champions equity, diversity, and inclusion. With flexible work arrangements, opportunities for continuous learning, and the chance to collaborate with a global team of experts, employees can thrive in their careers while making a meaningful impact on communities. Our commitment to professional growth and a supportive environment makes AECOM a standout choice for those looking to contribute to transformative projects across Australia.
