At a Glance
- Tasks: Provide top-notch technical support and troubleshoot issues for clients globally.
- Company: Join Absorb Software, a leader in client advocacy and tech solutions.
- Benefits: Enjoy remote work flexibility, competitive pay, and growth opportunities.
- Other info: Dynamic role with a focus on problem-solving and client satisfaction.
- Why this job: Be the voice of the client and make a real difference in their experience.
- Qualifications: 1+ years in tech support or customer service with strong communication skills.
The predicted salary is between 47250 - 57750 $ per year.
Absorb Software is seeking a remote Client Advocacy Specialist to deliver high-quality technical support, troubleshoot complex issues, and document solutions for clients worldwide using phone, chat, and desktop sharing.
You will balance client needs with clear internal communication, acting as the client advocate and voice of the company as issues evolve.
Ideal candidates have 1+ years in technical support or customer-facing roles, strong communication, and a solid grasp of core web components.
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At AECOM, we pride ourselves on being an exceptional employer, offering a dynamic work culture that champions equity, diversity, and inclusion. With flexible work arrangements, opportunities for continuous learning, and the chance to collaborate with a global team of experts, employees can thrive in their careers while making a meaningful impact on communities. Our commitment to professional growth and a supportive environment makes AECOM a standout choice for those looking to contribute to transformative projects across Australia.