Guest Experience Concierge & Bell Captain in Sydney

Guest Experience Concierge & Bell Captain in Sydney

Sydney Full-Time On-site
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Swissôtel Sydney is a luxury five-star hotel located in the heart of Sydney's business, retail and entertainment district and boasts 369 beautifully appointed guest rooms, with newly refurbished conference rooms, spa, fitness centre, newly renovated outdoor pool, restaurant and a brand new bar.

Opis oferty pracy

An exciting opportunity for Hotel Concierge / Bell Captain has just become available. This role is vital to the first impressions of the hotel. As Hotel Concierge / Bell Captain, your responsibilities includes but not limited to:

  • Meeting and greeting all guests at most courteous and efficient service
  • Have a detailed knowledge of what's on in Sydney and its surrounds including transport and movements
  • Promote facilities and venues to generate additional spend towards hotel's total revenue targets
  • Exceptional customer service goes without saying
  • Live and breathe our brand standards, be the ambassador for our LQA (Leading Quality Assurance)
  • A problem solver with the capability to turn challenges into opportunities
  • Flexibility to work rotation roster including weekend and public holidays

About you:

  • At least 2 years of relevant experience
  • Full NSW Drivers Licence, both Automatic and Manual
  • Have full time work right in Australia
  • Your behavioural qualities include being customer focused, proactive, with a can do attitude, professional, a story teller, collaborative, culturally aware and autonomous

We will provide you with career development opportunities in over 380 hotels in Australia and 4000 worldwide, a rewarding work environment and benefits such as hotel discounts worldwide.

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Guest Experience Concierge & Bell Captain in Sydney employer: Nearheal Pty Ltd (trading as Nearheal)

At Novotel Brisbane South Bank, part of the renowned Accor group, we pride ourselves on fostering a vibrant work culture that values collaboration and innovation. Our employees enjoy competitive benefits, ongoing professional development opportunities, and a supportive environment that encourages growth within the dynamic hospitality sector. Join us in a location that not only offers stunning views but also a chance to be part of a team dedicated to excellence in service and financial management.

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Contact Details:

Nearheal Pty Ltd (trading as Nearheal) Recruitment Team