Wolters Kluwer Australia is seeking a Customer Success Manager to deepen understanding of customer needs, retain and re-engage clients, and negotiate service terms as needed. You will use product knowledge to enhance satisfaction and expand engagement with existing customers.
The role emphasizes developing retention programs, analyzing customer interactions, and supporting sales with data-driven insights to improve overall customer outcomes.
Strategic Customer Success Manager — Retention & Growth employer: Nearheal Pty Ltd (trading as Nearheal)
At Novotel Brisbane South Bank, part of the renowned Accor group, we pride ourselves on fostering a vibrant work culture that values collaboration and innovation. Our employees enjoy competitive benefits, ongoing professional development opportunities, and a supportive environment that encourages growth within the dynamic hospitality sector. Join us in a location that not only offers stunning views but also a chance to be part of a team dedicated to excellence in service and financial management.
Contact Details:
Nearheal Pty Ltd (trading as Nearheal) Recruitment Team
