About NCR Atleos
NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.
Summary of Duties and Responsibilities:
- Performing daily ATM cash load reconciliations
- Investigating and resolving ATM reconciliation discrepancies
- Daily Bailment account monitoring, reconciliation and limit calculation
- Cash order cross-checking, reconciliation and payment processing
- Resolving various queries from CIT providers & Internal Departments
- Maintaining Cash Order and Rebank information in internal database
- Maintaining of SLA breach registers, assisting with monthly SLA claims
- Following up missed cash services
- Coordination of ATM installations and removals
- Organising Security Site Surveys with CIT Providers
- Confirming and Booking of ATM de-cashes and first cashing
- Updating and maintaining records in database
- Monitoring and following up of Non-Transacting CIT Terminals
- Accurate and timely reporting to external parties as per agreed formats
- Assisting with monthly Bailment reconciliation and KPI reporting
- Any other tasks as assigned by Management to ensure the effective operation of the department
Success criteria and performance measures:
- People: Make NCR a Great Place to Work and Grow
- Customer: Makes Customers Raving Fans
- Results: Owns the results and makes it happen
- Teamwork: Ensures we win as one team
- Secure: Builds trust and protects our customers
- Innovation: Builds for the future
Cash Services Coordinator Specific
- Accuracy in reconciling figures
- High attention to detail
- Strong analytical approach to problem solving
- Establishment and maintenance of a strong working relationship with all staff, CIT providers and Financial Institutions
- Ability to prioritise work for efficiency and control
Reconciliation Analyst in Melbourne employer: NCR Atleos
NCR Atleos is an exceptional employer that prioritises employee growth and development, offering comprehensive training and support for our Customer Engineers. With a strong focus on work-life balance in a remote setting, we foster a collaborative culture where innovation thrives, ensuring our team members feel valued and empowered to make a difference in customer environments across New South Wales.
