At a Glance
- Tasks: Install, maintain, and repair customer equipment while providing top-notch technical support.
- Company: Join NCR Atleos, a leader in financial access innovation.
- Benefits: Enjoy competitive pay, career growth, and a supportive work environment.
- Other info: Be part of a diverse team dedicated to continuous improvement and innovation.
- Why this job: Make a real impact in the financial sector with innovative technology.
- Qualifications: Technical skills in hardware/software and strong problem-solving abilities.
The predicted salary is between 41850 - 51150 $ per year.
About NCR Atleos
NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.
Position Summary & Key Areas of Responsibility
- Installs, maintains, repairs, and upgrades customer equipment and related hardware/software/Network components.
- Performs diagnostics, troubleshooting, and corrective maintenance to restore service and minimize downtime.
- Provides technical support across a range of customer environments and third-party technologies.
- Maintains day-to-day customer relationships, communicates service updates, and escalates issues as required.
- Diagnoses problems based on service requests, system observations, and customer feedback to identify root causes and implement solutions.
- Responsible for ownership of customer issues through to resolution in accordance with service level agreements (SLAs).
- Completes maintenance, service, and activity reports while ensuring compliance with operational and safety procedures.
Help us bring innovation to financial institutions across the globe. At NCR Atleos, you’ll have meaningful and relevant work experiences, with opportunities to learn and make a real contribution. We are dedicated to solving the challenges our customers face through continuous innovation and a commitment to setting the highest standard in self-service banking. A career at NCR Atleos means embracing our innovative culture and values, seeking new adventures and carving your own path.
Customer Engineer in Willoughby employer: NCR Atleos Corporation
NCR Atleos Corporation offers a dynamic work environment where employees can engage in meaningful work that expands financial access globally. The company emphasizes professional growth through hands-on experience in technical support and customer service roles, fostering a culture of collaboration and innovation. Employees benefit from a commitment to operational efficiency and maximizing self-service availability for clients.
