At a Glance
- Tasks: Be the friendly voice for customers, resolving their queries with empathy and care.
- Company: Join NBN Co, a leading provider on the Gold Coast, focused on customer service excellence.
- Benefits: Flexible hours, comprehensive training, and a supportive team environment.
- Other info: Dynamic workplace with opportunities for growth and improvement.
- Why this job: Make a real difference in people's lives while developing your skills in customer service.
- Qualifications: Great communication skills and a passion for helping others.
The predicted salary is between 50715 - 61985 $ per year.
NBN Co on the Gold Coast is seeking a Customer Enquiries Consultant to join our Customer Service Team.
In this role you will be the first point of contact for external enquiries, delivering high-quality service across the customer lifecycle and helping resolve issues with empathy.
You will manage your own workload, meet performance targets, and contribute to continuous improvement in a dynamic, policy‐driven, safety‐minded environment.
Customer Enquiries Specialist — Flexible, Training‐Driven Support in Gold Coast employer: NBN Co
At nbn, we pride ourselves on being an exceptional employer, offering a dynamic and inclusive work culture that prioritises employee wellbeing and growth. As a Senior Field Technician in Geelong, you'll enjoy a variety of rewarding experiences while making a tangible impact on the community, supported by a dedicated team and numerous benefits including 18 weeks of paid parental leave and opportunities for professional development.
