At a Glance
- Tasks: Lead data-driven initiatives to optimise business processes and enhance data quality.
- Company: Join nbn, a pioneering company transforming Australia's digital landscape.
- Benefits: Enjoy flexible work, inclusive culture, and generous parental leave.
- Other info: Be part of a diverse team committed to continuous improvement and data excellence.
- Why this job: Make a real impact by driving innovation and improving customer experiences.
- Qualifications: Strong analytical skills and experience with data platforms like Power BI or Tableau.
The predicted salary is between 63000 - 77000 $ per year.
A fantastic opportunity has presented itself for an Intelligence & Enablement Lead reporting to the Senior Manager Location Data Management. This role sits within the Operations Data Services team and plays a critical role in enabling positive customer activation experiences by ensuring the delivery of accurate location, address and network data across nbn.
The team is responsible for supporting customers to easily identify addresses, achieve right-first-time connections and prevent erroneous disconnections through trusted and reliable data outcomes.
A bit about your role:
As the Intelligence & Enablement Lead, you will be responsible for driving data-driven enablement initiatives that support the optimisation of critical business processes across nbn's key master data domains. You will play a pivotal role in executing data strategies, enhancing governance practices and delivering insights that enable informed operational and commercial decision making.
Working across a broad stakeholder landscape, you will influence outcomes relating to location, address, serviceability, boundary and network data while ensuring data quality, governance and compliance standards are maintained. You will identify opportunities to improve business performance through data innovation, operational efficiencies and the adoption of modern tools and technologies.
The role will see you lead complex problem solving initiatives, establish self-service reporting and data solutions, and drive continuous improvement across operational processes. You will leverage your analytical expertise to transform complex data into actionable insights while contributing to the strategic priorities of the Operations Data Services team.
A bit about you:
You are a highly analytical and commercially minded professional with experience working in complex data, analytics or business intelligence environments. You enjoy solving challenging problems, translating data into meaningful insights and influencing stakeholders to drive positive business outcomes.
You bring strong experience working with large datasets, data platforms and visualisation tools, along with a demonstrated ability to lead improvement initiatives in complex operational environments. Your strong communication and stakeholder engagement skills enable you to work effectively across business and technical teams, building trusted relationships and driving alignment on strategic objectives.
You are comfortable operating in a matrixed organisation and have a passion for continuous improvement, innovation and data excellence. Experience in telecommunications, operational data environments or enterprise-scale transformation initiatives will be highly regarded, as will exposure to platforms such as Power BI, Tableau, Alteryx, AWS and other modern analytics technologies.
Life at nbn:
To be part of nbn is to be part of something bigger. Our pioneering spirit drives us forward every day. Together, we help lift the digital capability of the nation by building and connecting Australia's best fibre infrastructure into homes and businesses, plus places and things, everywhere. We're continuing to create Australia's network - a network made for more.
A more inclusive working world:
nbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected. We believe diverse perspectives are the key to unlocking greater outcomes and encourage applications from people of all ages, nationalities, abilities, and cultures.
Equal Opportunities for All:
We champion equal opportunities for all employees. If you have any accessibility requirements and would like to discuss adjustments for the recruitment process, please don't hesitate to contact us by emailing recruitment@nbnco.com.au or calling our Recruitment Accessibility Enquiry Line at +61 2 8918 9990.
Please note that this role is a permanent opportunity and applications will close at midnight on 2nd of November. To be eligible for this role, you must have full working rights in Australia.
Intelligence and Enablement Lead in Sydney employer: nbn Australia
At nbn, we are not just building a network; we are shaping the future of Australia. As a Senior Functional Designer, you will thrive in an inclusive and flexible work environment that values diverse perspectives and fosters professional growth. With comprehensive training, generous parental leave, and a commitment to equal opportunities, nbn is dedicated to creating a supportive workplace where your contributions truly matter.
