At a Glance
- Tasks: Be the friendly face connecting Australians through installation and maintenance of services.
- Company: Join a leading telecommunications company committed to inclusivity and community impact.
- Benefits: Enjoy 18 weeks paid parental leave, gym discounts, and a supportive team environment.
- Other info: Permanent position with opportunities for career growth and a focus on work-life balance.
- Why this job: Make a real difference in people's lives while developing your skills in a dynamic role.
- Qualifications: Experience in telecommunications with strong communication and problem-solving skills.
The predicted salary is between 18 - 22 $ per hour.
Be the friendly face, confident voice and skilled hands working on the ground and in communities to bring Australians closer together each day. As a Senior Field Technician, you’ll utilise your people and technical skills to make a meaningful and lasting impact, putting smiles on our customers’ faces, bringing more possibilities to Australian homes and businesses and propelling our nation into the future.
A bit about your role: As part of a field service team, you’ll discover a diverse and dynamic workplace where no two days are alike. You’ll enjoy a wide variety of work right across our network and within the homes and businesses of our customers, with a view to deliver timely, high quality and brilliant customer service. In your day to day work you’ll be the backbone that keeps Australia connected, delivering end-to-end service to homes and businesses across the nation. From installation to repair and maintenance, you’ll see the impact of your work in real time with every satisfied customer. You’ll collaborate with a supportive and inclusive team, with opportunities for coaching, mentorship and career progression at every step.
A bit about you: To thrive in this role, you’ll be an autonomous and motivated self-starter, with extensive experience with copper and fibre network assurance fault finding and installs. You’ll have an appetite to embrace a complex industry while learning and developing on the job. Ideal candidates for this role will have an ACMA license preferably with a cert 3 or cert 4 in telecommunications and draw on their dedication, drive, and customer service skills to deliver service with integrity and solutions with a smile every day.
What you’ll put in:
- Current Driver’s License
- Strong communication skills, both written and verbal
- Approachable and caring attitude to customer service
- Passion for problem-solving
- An appetite for challenge
- Comfortability working to tight deadlines
- Confidence to act with autonomy, integrity, and pace under pressure
- Availability to work required hours within the 7am - 7pm timeslot and travel to areas of work away from your nominal place of residence where required
What you’ll get out:
- 18 weeks of paid parental leave
- Discounted gym memberships + other corporate benefits
- Device allowance or mobile device
- Options for salary sacrificing
- An inclusive work culture that prioritises balance and wellbeing
- A dedicated and caring team of subject matter experts to train and support you
A more inclusive working world: nbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected. We believe diverse perspectives are the key to unlocking greater outcomes and encourage applications from people of all ages, nationalities, abilities, and cultures.
Equal Opportunities for All: We champion equal opportunities for all employees. If you have any accessibility requirements and would like to discuss adjustments for the recruitment process, please don’t hesitate to contact us.
The preferred candidate will be required to undertake a Criminal History Check and a Pre-Employment Medical Assessment to assess their ability to perform the genuine occupational requirements of the position. Please note that this role is a permanent opportunity. To be eligible for this role, you must have full working rights in Australia.
Senior Field Technician – Perth Metro South employer: nbn Australia
At nbn, we are not just building a network; we are shaping the future of Australia. As a Senior Functional Designer, you will thrive in an inclusive and flexible work environment that values diverse perspectives and fosters professional growth. With comprehensive training, generous parental leave, and a commitment to equal opportunities, nbn is dedicated to creating a supportive workplace where your contributions truly matter.
