At a Glance
- Tasks: Deliver top-notch customer service while installing and maintaining telecommunications networks.
- Company: Join nbn, Australia's leading network provider with a focus on innovation.
- Benefits: Enjoy 18 weeks paid parental leave, discounts, and flexible work options.
- Other info: Be part of an inclusive team that values diverse perspectives and career growth.
- Why this job: Make a real impact by connecting homes and businesses across Australia.
- Qualifications: ACMA license and experience in telecommunications network assurance required.
The predicted salary is between 66150 - 80850 $ per year.
As a Senior Field Technician, you'll utilise your people and technical skills to make a meaningful and lasting impact, putting smiles on our customers' faces, bringing more possibilities to Australian homes and businesses and propelling our nation into the future.
This is a regional role based in the Bathurst, Dubbo & Orange areas. We are looking for candidates who have the availability to work required hours within the 7am - 7pm timeslot. Travel to areas of work away from your nominal place of residence may also be required.
As part of a field service team, you'll discover a diverse and dynamic workplace where no two days are alike. You'll enjoy a wide variety of work right across our network and within the homes and businesses of our customers, with a view to deliver timely, high quality and brilliant customer service.
In your day-to-day work, you'll be the backbone that keeps Australia connected, delivering end-to-end service to homes and businesses across the nation. From installation to repair and maintenance, you'll see the impact of your work in real time with every satisfied customer. You'll collaborate with a supportive and inclusive team, with opportunities for coaching, mentorship and career progression at every step.
What you'll get out:
- 18 weeks of paid parental leave
- Discounts and other corporate benefits
- Fortnightly Rostered Days Off (subject to passing 6 months' probation)
- Device allowance or mobile device
- Options for salary sacrificing such as purchasing additional leave if required
- An inclusive work culture that prioritises balance and wellbeing
- A dedicated and caring team of subject matter experts to train and support you
A bit about you:
To thrive in this role, you'll be an autonomous and motivated self-starter who likes to work outdoors, with extensive experience in copper and fibre network assurance fault finding and installs. You'll have an appetite to embrace a complex industry while learning and developing on the job.
Ideal candidates for this role will have:
- An ACMA license, preferably with a Cert III or Cert IV in Telecommunications
- FTTN and FTTP experience is a must
- Must have relevant Telecommunications Network and/or service experience
- A dedication to customer service, delivering solutions with integrity and a smile every day
What you'll put in:
- Current Driver's License
- Strong communication skills, both written and verbal
- Approachable and caring attitude to customer service
- Confidence to act with autonomy, integrity, and pace under pressure
Life at nbn:
To be part of nbn is to be part of something bigger. We've created Australia's network—a network made for more. Our pioneering spirit drives us forward every day. Together, we help lift the digital capability of Australia by connecting homes and businesses everywhere. It's not just a way for everyone to do the things they love, but transforms the way they do them, and the opportunities available to them.
A more inclusive working world:
nbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected. We believe diverse perspectives are the key to unlocking greater outcomes and encourage applications from people of all ages, nationalities, abilities, and cultures. We champion equal opportunities for all employees. If you have any special requests or accessibility requirements throughout the recruitment process, please advise us at the time of application and we will adjust to meet your needs.
Please note, this is a permanent role. To be eligible for this role, you must have full working rights in Australia.
Senior Field Technician I Bathurst in Dubbo employer: nbn Australia
At nbn, we are not just building a network; we are shaping the future of Australia. As a Senior Functional Designer, you will thrive in an inclusive and flexible work environment that values diverse perspectives and fosters professional growth. With comprehensive training, generous parental leave, and a commitment to equal opportunities, nbn is dedicated to creating a supportive workplace where your contributions truly matter.
