Join a well-established Manufacturing Company
$70 - 75K + Bonus + Super NEG.
This is a great opportunity to join a well-established medium-sized Company in the manufacturing sector producing core construction materials for the home and infrastructure sector. A leading manufacturer and supplier of quality products, our client has a high profile, is committed to safety, and driving efficiency and competence throughout their manufacturing site and distribution network.
As part of a small team, you will be responsible for taking and processing customer orders through the company’s commercial systems and then coordinating with production / depots to ensure availability and the safe transportation of goods to the customer in a timely manner. Duties include:
· Taking incoming customer orders (via phone and email predominantly)
· Processing orders – inputting accurate data into the Companies ERP system – Microsoft Business Central.
· Liaising with Production / Warehouse/ Depots re the fulfilment of orders
· Liaising with the Companies Transport Carrier – communicating with Drivers, ensuring loaded correctly (in compliance with standard operating procedures to comply with regulatory and company requirements) and delivered on time and in full to the customers
· Monitoring and reporting of pallet movement.
· Customer service / problem solving with customers and across the business ie sales, operations
· Administration as it relates to this area of the business – dispatch records and documentation.
· Participating in 5S programs as it relates to continuous improvement
The ideal candidate will demonstrate:
· Experience in a dispatch or similar role function ie outbound logistics within a manufacturing and / or transport distribution business would be ideal but not critical
· Experience in coordinating loads ie liaising with Drivers and understanding the chain of responsibility (COR) and regulations would be ideal but not critical
· Strong phone skills / Order Taking and Data entry skills
· Numerate AND High attention to detail
· High level of customer service and problem-solving skills
· Strong planning and prioritization skills
· Ability to multitask and work in a fast-paced, often hectic environment
· Ability to communicate easily with customers (internal and external)
· Excellent organization and planning skills; able to meet deadlines – be patient and flexible; adapt to situations and not get frustrated or flustered. Resilient.
· IT literate – with ERP systems ie Microsoft Business Central or similar Systems, Excel etc.
· Able to work autonomously as well as in a small team
· Stable work history
Monday to Friday rotation to cover 6am to 4pm.
Send details to ****@nayler.com.au quoting reference 402007/RN – or call Rhyl on 0413 873 ***
Nayler Executive specialises in Executive Recruitment within the Building, Electrical, Engineering & Industrial sectors
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Logistics Dispatch Coordinator (ERP & Customer Service) in Brisbane employer: Nayler Executive
Join a dynamic and supportive team at a well-established medium-sized manufacturing company, where your contributions as a Dispatch Officer will be valued and recognised. With a strong commitment to safety and efficiency, this employer fosters a collaborative work culture that encourages continuous improvement and professional growth. Enjoy competitive remuneration, bonuses, and the opportunity to work in a fast-paced environment that prioritises employee satisfaction and development.
