At a Glance
- Tasks: Be the friendly face of our medical practice, managing appointments and ensuring a welcoming environment.
- Company: Join Medico Legal Specialists, a leader in independent medical assessments with a supportive culture.
- Benefits: Enjoy competitive pay, wellness days, and opportunities for career growth and professional development.
- Other info: We celebrate diversity and welcome applicants from all backgrounds.
- Why this job: Make a difference by providing exceptional service in a dynamic healthcare setting.
- Qualifications: 2+ years in reception or administration, strong communication skills, and attention to detail.
The predicted salary is between 17.1 - 20.9 $ per hour.
Are you a professional and friendly medical receptionist with exceptional customer service skills?
Do you thrive in a dynamic environment where attention to detail and organisation are key?
Medico Legal Specialists, part of the Navigator Group, is seeking a dedicated Receptionist to be the first point of contact for our clients, medical specialists, and visitors.
This position is fully office-based, and the Receptionist will be the first point of contact for our clients, medical specialists, and visitors and ensure that all receptionist responsibilities are completed accurately and delivered with high quality and in a timely manner.
Medico Legal Specialists (MLS) is a leading provider of independent medical assessments, supporting insurers, employers, and legal professionals.
We are committed to delivering high-quality services while upholding our core values: Care, Ambition, Dynamism, and Teamwork.
The role
As our Medical Receptionist, you will be responsible for managing the reception and waiting area, ensuring a welcoming and professional environment.
Your key responsibilities will include
- Greeting clients, medical professionals, and visitors with a friendly and professional demeanour.
- Answering phone calls and managing appointment bookings, cancellations, and confirmations.
- Handling medical report processing, file storage, and general administrative duties.
- Managing office supplies, including stationery, confidential shredding, and kitchen supplies.
- Ensuring doctors' rooms are prepared for assessments.
- Assisting with document preparation and dispatch.
About you
- Minimum 2 years of experience in reception, office administration, or executive assistance.
- Excellent verbal and written communication skills with a professional telephone manner.
- Strong organisational skills and a keen eye for detail.
- High-level proficiency in Office 365 and web-based applications (e. g., Zoom).
- The ability to work effectively in a fast-paced environment.
- Well-presented at all times.
What You'll Love About Working With Us
- Competitive Salary & Rewards - Above-market remuneration, Reward & Recognition Program, Staff discounts and generous employee referral bonuses.
- A supportive and collaborative team environment.
- Up to 4 extra days of paid Wellness days.
- Opportunities for career progression within the Navigator Group.
- Training and professional development to help you excel in your role.
- Find out more about us, please visit
We are an equal opportunity employer.
As part of our commitment to equity, we work to ensure a fair and consistent interview process.
We celebrate diversity in all forms, including neurodivergence.
We welcome applicants of all backgrounds, thinking styles, and lived experiences.
We request you to advise us at the time of your application if you require any reasonable adjustment to support through your interview journey.
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Medical Receptionist in Sydney employer: Navigator Group
Navigator Group is an exceptional employer located in Sydney, offering mental health professionals the opportunity to make a meaningful impact in people's lives through telehealth services. With a strong focus on collaboration and care, employees benefit from ongoing supervision, a hybrid work environment, and generous salary packaging options, including additional paid leave. The company fosters a supportive culture that values diversity and provides regular training and growth opportunities, making it an ideal place for passionate individuals looking to advance their careers in mental health.
