At a Glance
- Tasks: Manage daily clinic operations and provide exceptional customer service to clients and clinicians.
- Company: Nature & Nurture Child Psychologists, a respected child psychology practice in Earlwood.
- Benefits: Flexible part-time or full-time hours, supportive team environment, and opportunities for professional growth.
- Other info: Opportunity to work with a passionate team and make a difference in the community.
- Why this job: Join a caring team dedicated to improving children's mental health and wellbeing.
- Qualifications: Experience in reception or administration, ideally in a medical or psychology setting.
The predicted salary is between 47250 - 57750 $ per year.
- Senior Medical receptionist/ Practice Manager
- Nature & Nurture Child Psychologists – Earlwood NSW
Nature & Nurture Child Psychologistsis a busy child psychology practice with a strong referral base and a great name in the area.
The team consists of 8 part time Psychologists across two locations (Earlwood and Bondi Junction).
The main practice location is in Earlwood.
The primary clientele are parents and children with emotional and behavioural difficulties including children with Autism Spectrum Disorder, Anxiety, Social difficulties and behavioural difficulties (amongst others).
We are a family practice that prides itself on our personal approach, with our patient’s health and wellbeing our greatest priority.
We are seeking to hire a mature, experienced energetic and experienced Senior or experienced receptionist to work in collaboration with a Practice manager and ensure the cohesion of the team.
You will be working alongside other admin staff.
Ideally looking for someone to start Feb 2027 latest.
What we are looking for?
The administration is the first point of contact for all clients, clinical staff and will be responsible for the daily operations of the clinic which include;
- Providing front desk reception and customer service to clients, parents, and clinicians.
- Supporting the day-to-day operations of the clinic in collaboration with the Practice Manager, ensuring appointments, clinician diaries, client enquiries and administrative processes are managed efficiently
- Answering phones, responding to emails, scanning, and maintaining accurate client records.
- Using a range of software, including Zandaand Google workspace, to support clinical and administrative workflows.
- Processing Medicare claims, invoices, EFTPOS transactions, and client payments.
Essential skills
The ideal candidate should have
- Bachelor's degree preferred, but high school diploma accepted with some college or equivalent experience in management/ practice management
- 2+ years experience as a Receptionist or administration ideally within a medical OR psychology setting
- Careful with detail and a consistent approach to following practice procedures.
- Ability to manage competing priorities while maintaining accuracy.
- Be available to work part time (3-4 days a week) or full time 9-5pm (Monday- Wednesday TBA)
- Computer literacy including understanding of Microsoft/ navigating computer software (such as Zanda)
- Some basic knowledge of Medicare billing, Psychology services, invoicing NDIS.
- Excellent communication skills (including writing skills) and a willingness to improve / grow the business
- A strong understanding of confidentiality, privacy and careful handling of sensitive client records.
- Efficient with time and organisational skills
- Exceptional customer service skills and professional phone manner
- Understanding of medicare and Billing software.
- Entrepreneurial and independent with a strong desire to build a reputation in the area and within a small business.
- Passion and interest in working as a team
For further information about this role please contact Dr Simonne Cohen on *******@naturenurturepsych. com and Leanne Ross Practice manager on *************@naturenurturepsych. com.
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Senior Medical Receptionist/Practice Manager in Sydney employer: Nature & Nurture Child Psychologists
Nature & Nurture Child Psychologists is an exceptional employer located in Earlwood, offering a supportive and collaborative work environment where your contributions directly impact the wellbeing of children and families. With a strong focus on personal growth, we provide opportunities for professional development and foster a culture of teamwork and respect among our dedicated staff. Join us to be part of a practice that values your skills and prioritises the health and happiness of our community.
Contact Details:
Nature & Nurture Child Psychologists Recruitment Team
