At a Glance
- Tasks: Deliver top-notch customer service and manage operational tasks across multiple locations.
- Company: Join National Storage, a leading self-storage operator in Australia and New Zealand.
- Benefits: Enjoy a permanent role, work-life balance, training, and exclusive discounts.
- Other info: Flexible roster with no late nights or Sundays, plus 24-hour wellbeing support.
- Why this job: Be part of a dynamic team making a real impact in the self-storage industry.
- Qualifications: Must have a full driver’s license, strong communication skills, and a customer-focused mindset.
The predicted salary is between 51750 - 63250 $ per year.
About The Role
Reporting to the Centre Manager, our Storage Consultants are vital within our business, as they work closely with our customers and deliver seamless service.
- We have an exciting opportunity for a
- Full-Time Storage Consultant to join our
Canberra team. In this role, you will have the opportunity to work across several locations, including
Mitchell, Hume, Hume Central, Phillip, and
Queanbeyan .
The role is exciting & varied, encompassing customer service, administration, and operational tasks.
You will be working for a dynamic and innovative company that is at the forefront of the self-storage industry.
Key Responsibilities
- Deliver the ultimate customer experience by supporting and guiding our customers in making the best choice for their storage needs.
- Conduct centre tours and walk-throughs, showcasing our facilities.
- Maintain the centre's presentation, cleanliness and general operational duties.
- Action general administration duties such as customer contracts, inventory, and insurance claims.
- Achieve KPIs and targets to ensure our centres always representourhigh standards.
- Maintain a safe and secure centre by adhering to workplace health and safety procedures.
About You
FULL Driver’s license and car (required).
- Strong communication and interpersonal skills, with the ability to build relationships with customers and stakeholders.
- Customer-centric and sales-oriented.
- Proficient in using technology and multitasking between different systems.
- Motivated and proactive, with a positive attitude.
- Ability to work well in a team and autonomously.
- Growth mindset with a genuine willingness to learn.
The ability to work on a rotating roster, with every second Saturday from 9 am-2 pm.
About Us
Established in 2000, National Storage is a leading self-storage operator across Australia and New Zealand, with over 300 centres, 100,000+ customers, and a highly acquisitive growth strategy.
If you are looking to be part of a great company doing great things, we’d love to hear from you!
Benefits of Working with Us
- Permanent role with an industry leader
- Rotating roster, no Sundays, no late-night shifts, and public holidays off for great work-life balance.
- Structured training with a continued focus on development.
- Onsite car park included.
- Generous company-paid parental leave
- Discounts on a range of storage services including units and merchandise
- Unique wine offers and discounts through our subsidiary company Wine Ark
- Exclusive discounts on a range of leading retailers, hotels, restaurants and more
- 24-hour wellbeing support for you and your family through our Sonder partnership
- Reimbursements for approved wellbeing services under our Well NSWallet program
- Ability to earn referral incentives
Please note, applicants may be subject to pre-employment checks which can include reference checks, medical checks and, with consent, police background checks.
Please note that people with criminal records are not automatically barred from applying for this position.
Each application will be considered on its merits.
For this role, only those candidates with the eligible right to work will be considered.
Please note that this role is being sourced directly through National Storage, and agency submissions will not be considered unless requested.
#J-18808-Ljbffr
Store Consultant in Canberra employer: National Storage
National Storage is an exceptional employer located in Osborne Park, offering a dynamic work environment that prioritises employee growth and development. With structured training programs, a rotating roster for optimal work-life balance, and generous benefits including parental leave and wellbeing support, employees are empowered to thrive both personally and professionally. Join a team that values collaboration, excellence, and a positive culture, making a meaningful impact in the self-storage industry.
