Administration Officer – Documents & Client Relations in Melbourne

Administration Officer – Documents & Client Relations in Melbourne

Melbourne Full-Time 43200 - 52800 $ / year (est.) On-site
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At a Glance

  • Tasks: Review and edit reports, manage invoices, and support client relations.
  • Company: Join a leading leak detection company focused on innovation and client satisfaction.
  • Benefits: Generous salary, career growth opportunities, and a supportive team environment.
  • Other info: Enjoy personal development initiatives and a positive workplace culture.
  • Why this job: Be part of a dynamic team making a real impact in the building and insurance industries.
  • Qualifications: Experience in administration and strong communication skills are essential.

The predicted salary is between 43200 - 52800 $ per year.

A NEW opportunity with National Leak Detection Pty Ltd. We are a client focused and progressive leak detection company, market leaders in providing a range of non-invasive services to the building and insurance industries.

About the role:

  • We are seeking a strong administration professional with experience in report handling and customer relations to join our expanding team and provide support to our national operations.
  • Reporting directly to the Documents Team Leader, you will play a key role in supporting internal operations.
  • This role includes, but is not limited to:
    • Review, edit and format technical reports for spelling, grammar, clarity and professional presentation, ensuring all reports meet required KPIs and submission timeframes.
    • Process invoices and ensure billing information aligns with completed jobs and purchase orders.
    • Respond to client and internal enquiries regarding report content and required amendments.
    • Maintain accurate records across internal systems and client portals.
    • Answering incoming calls as required.
    • Email management.

About you:

  • To succeed in this role, you will have:
  • Previous experience in administration, document control, report editing or a similar role.
  • Excellent spelling, grammar and written communication skills.
  • High attention to detail, particularly when reviewing documentation.
  • Strong organisational and time-management skills.
  • Confidence communicating professionally with clients over the phone and via email.
  • The ability to work independently, prioritise workloads and meet deadlines.
  • A positive attitude and willingness to learn new systems and processes.

Benefits:

  • Generous salary package based on industry experience and skills.
  • Genuine career development opportunities in a nationally expanding business, grow with us!
  • Supportive and encouraging SME, working within a united office team.
  • Personal development and employee wellbeing initiatives.

Administration Officer – Documents & Client Relations in Melbourne employer: National Leak Detection

National Leak Detection offers an exciting opportunity for qualified plumbers in Geelong to transition into a specialist role focused on leak detection. With a commitment to employee growth, we provide comprehensive training, a supportive work culture, and unique benefits like a 4-day work week incentive, competitive salary packages, and regular team events. Join us to enjoy a fulfilling career where every day presents new challenges and opportunities to utilise advanced technology in plumbing.

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Contact Details:

National Leak Detection Recruitment Team

We think you need these skills to ace Administration Officer – Documents & Client Relations in Melbourne

Communication Skills
Problem-Solving Skills
Adaptability
Time Management
Attention to Detail
Organizational Skills
Teamwork