The Art Store is a place where people can take a piece of their National Gallery experience home. The position of Art Store Clerk provides strong customer service in addition to assisting with day-to-day store operations. The Art Store clerk will assist the Art Store Supervisor to ensure the Store is always appropriately stocked and presentable as well as providing support for the logistics function of receiving, pricing and storing merchandise. The Art Store Clerk is an efficient, clear communicator with strong problem solving and multi-tasking skills. They have up to date knowledge about the merchandise in the Art Store as well as the Gallery’s current exhibitions and displays. The position of Art Store Clerk is a role within our fun and energetic Art Store Team and reports to the Art Store Supervisor. The role is responsible for providing frontline, on-site assistance to our valued customers in the Art Store. The Art Store roster operates on a fortnightly pattern and will be distributed based on availability of causal team members. The Gallery is open every day of the year (except Christmas Day) from 10am – 5pm. In accordance with the APS 2 work level standards, you will have the following key responsibilities:
- Actively engage with customers within the Art Store, process retail transactions and provide a great customer experience to ensure that customer needs are met and the customer service that you provide is efficient and compliant with National Gallery procedures.
- Contribute to the daily operations of the Art Store by assisting the Art Store Supervisor/Logistics with receiving, pricing, re-stocking and straightening displayed merchandise. Cleaning the merchandise and display spaces within the Store each day.
- Contribute to the continuous improvement of quality and efficiency of services and work processes within the Art Store Team.
- Work under routine direction against priorities and procedures while exercising some autonomy, ensuring the completion of allocated tasks within required timeframes and compliance with set procedures
- Assist in responding to email enquiries for the Art Store.
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Art Store Sales Assistant in Parkes employer: National Gallery of Australia
The National Gallery of Australia is an exceptional employer, offering a vibrant work culture that fosters creativity and innovation in the arts. As a Library Assistant, you will have the unique opportunity to engage with significant art collections while contributing to meaningful projects that enhance public access to our resources. With a commitment to employee growth and development, the Gallery provides a supportive environment where your contributions are valued, making it an ideal place for those passionate about art and libraries.
Contact Details:
National Gallery of Australia Recruitment Team
