Member Services Team Lead | Hybrid & Customer Excellence in Sydney

Member Services Team Lead | Hybrid & Customer Excellence in Sydney

Sydney Full-Time 47700 - 58300 $ / year (est.) Hybrid
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At a Glance

  • Tasks: Lead a dynamic team to deliver top-notch service and support to members.
  • Company: Join NECA, a not-for-profit industry body focused on excellence.
  • Benefits: Enjoy hybrid work options, competitive salary, and professional growth.
  • Other info: Be part of a motivated team driving continuous improvement.
  • Why this job: Make a real difference while developing your leadership skills in a supportive environment.
  • Qualifications: Experience in customer service and team leadership is a plus.

The predicted salary is between 47700 - 58300 $ per year.

NECA is seeking a hands-on Member Services Team Leader to develop capability and deliver exceptional service to members and customers. Reporting to the Executive Director ACT & NSW, the role balances coaching, performance monitoring and direct member support in a high‐volume environment.

This full‐time, 38‐hour-per-week position offers hybrid work after training and an opportunity to lead a motivated team within a not-for-profit industry body, driving continuous improvement and client satisfaction.

Member Services Team Lead | Hybrid & Customer Excellence in Sydney employer: National Electrical and Communications Association

Joining NECA Legal / CTI Lawyers as a Construction Law Associate in Archerfield, QLD offers a dynamic work environment where you can thrive in commercial litigation and construction disputes. With a strong focus on employee development, you will have the opportunity to lead adjudication applications and mentor junior staff, all while being part of a supportive team that values collaboration and professional growth. The firm’s commitment to excellence and its national presence provide a unique platform for meaningful and rewarding career advancement.

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Contact Details:

National Electrical and Communications Association Recruitment Team

We think you need these skills to ace Member Services Team Lead | Hybrid & Customer Excellence in Sydney

Coaching Skills
Performance Monitoring
Customer Service Excellence
Team Leadership
Continuous Improvement
High-Volume Environment Management
Communication Skills