Customer Service & Administrative Coordinator
Reach Plus is an Australian logistics business providing reliable distribution solutions across the country. We’re a practical, down-to-earth team that values good people, great service and getting the job done well. As we continue to grow, we’re looking for people who want to grow with us.
About the role
You will play a crucial part in managing delivery logistics, subscription services, and administrative processes, ensuring smooth and efficient daily operations. The ideal candidate is a strong communicator, problem solver and multitasker who thrives in a fast-paced environment.
Key responsibilities
Handle customer inquiries, resolve issues, and provide outstanding service
Coordinate logistics, track deliveries, and liaise with distribution teams
Oversee subscriptions, manage stock levels, and process orders
Assist with reporting, data entry, and other operational duties as needed
Available for occasional weekend work
About you
2 years experience in customer service or administration (preferred)
Experience with logistics (preferred)
Proficiency in Microsoft Office (Excel, Word, Outlook) and Google Workspace
Familiarity with Looker Studio, Google my Maps, and Xero (a plus)
Strong organisational skills with the ability to multitask and meet deadlines
Excellent problem-solving and communication skills
High attention to detail and the ability to work efficiently in a dynamic environment
We look forward to welcoming the right candidate into our small, friendly team.
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Customer Service & Administrative Coordinator in Melbourne employer: National Distribution Services
At Reach Plus, we pride ourselves on being an excellent employer by fostering a supportive and collaborative work culture that values each team member's contributions. Located in Australia, we offer competitive benefits, opportunities for professional growth, and a chance to be part of a dedicated team that is committed to delivering exceptional service. Join us and enjoy the unique advantage of working in a dynamic environment where your skills will be recognised and developed as we grow together.
Contact Details:
National Distribution Services Recruitment Team
