At a Glance
- Tasks: Support patients and clinicians in a busy medical practice with various administrative tasks.
- Company: Community-focused medical practice dedicated to local health care.
- Benefits: Flexible part-time or full-time hours, supportive team environment, and valuable experience.
- Other info: Opportunity for career growth and learning in a dynamic medical environment.
- Why this job: Make a difference in people's lives while developing your skills in a healthcare setting.
- Qualifications: Customer service or reception experience preferred; friendly and organised individuals welcome.
The predicted salary is between 45000 - 55000 $ per year.
National Capital Health – Queanbeyan
Part-Time / Full-Time
About Us
We are a well-established, community-focused medical practice bringing together GPs, specialists and allied health professionals to care for our local community. We are looking for a friendly, organised and reliable receptionist who enjoys helping people and takes pride in getting the details right. Medical reception experience is desirable, but we also welcome applicants with experience in customer service, reception, administration or managing bookings and appointments. Your ability to make people feel welcome, learn new systems and keep things running smoothly is just as important. We are open to both part-time and full-time applicants. Some Saturdays may be required on a rotating roster, from 8:00am to 12:00pm.
The Role
You will support patients and clinicians with the day-to-day running of our practice, including but not limited to:
- Welcoming patients and visitors with warmth and professionalism
- Managing appointment bookings and patient enquiries
- Answering calls and managing emails and correspondence
- Processing payments, billing and receipting, including Medicare, DVA and third-party accounts
- Maintaining accurate patient details and records
- Working closely with our medical, nursing and allied health teams
- Scanning, filing, data entry and general administration
- Keeping reception tidy and organised
- Performing ECGs following full training, with support from our clinical team
About You
We would love to hear from you if you:
- Enjoy helping people. You are friendly, approachable and patient, with clear communication skills and a helpful manner.
- Stay organised when things get busy. You can manage bookings, calls and competing tasks while paying attention to detail.
- Are confident with computers. You are comfortable using different programs and switching between systems. Best Practice experience is an advantage.
- Take initiative and enjoy learning. You pick up new processes, use available resources to work things out and ask questions when you need guidance.
- Understand the importance of accuracy and privacy. You check details carefully and handle sensitive information with discretion.
- Are a dependable teammate. You follow through on tasks, work well independently and support your colleagues.
Medical Administration in Canberra employer: National Capital Health
At National Capital Health in Queanbeyan, we pride ourselves on being a supportive and community-focused employer that values the contributions of our staff. Our work culture fosters collaboration among GPs, specialists, and allied health professionals, providing ample opportunities for personal and professional growth. With flexible part-time and full-time roles available, along with a commitment to training and development, we ensure our employees feel valued and empowered in their careers while making a meaningful impact in the lives of our patients.
