National Australia Bank is seeking a Consultant AI Operations to join the Workplace Transformation team in Sydney. You will act as the AU escalation point for incidents and service requests, investigate moderately complex AI service issues, and assist with triage, impact assessments and restorations.
You will also maintain knowledge articles and coach junior teams. The role focuses on reliable AI experiences for NAB colleagues, with emphasis on incident management, documentation, and cross-team
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AI Operations Consultant — Incident & Support Leader in Sydney employer: National Australia Bank
As the Head of Group Planning Forecasting at NAB, you will be part of a dynamic and inclusive workplace that prioritises customer satisfaction and innovation. With a strong focus on employee growth, you will have the opportunity to lead and develop future finance leaders while collaborating closely with senior executives to shape the financial future of the Group. NAB's commitment to diversity and respect ensures that every team member feels valued, making it an excellent employer for those seeking meaningful and rewarding careers in finance.
