At a Glance
- Tasks: Be the friendly face for customers at NAB's Roma branch and provide tailored banking solutions.
- Company: Join NAB, a leading bank focused on customer satisfaction and community impact.
- Benefits: Enjoy competitive pay, discounts on banking services, and a range of perks including travel and fitness.
- Other info: Embrace diversity in a workplace that values authenticity and offers growth opportunities.
- Why this job: Make a real difference in people's lives while developing your career in a supportive environment.
- Qualifications: No banking experience needed; just bring your passion for customer service and teamwork.
The predicted salary is between 47250 - 57750 $ per year.
As a Branch Customer Advisor in Banking at Roma, you are empowered to make a positive difference for customers and communities, with the opportunity to learn, grow, and achieve.
Our people are customer obsessed, prioritising the needs and satisfaction of the customer above all else. This mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer-centric company in Australia and New Zealand.
The Hours (5 days): Join our team in this role within the hours 8:30am – 5:00pm, Monday to Friday.
More focus on you: All new Customer Advisors will benefit from NAB’s tailored career development programs, upskilling, and mobility opportunities to ensure they are set up for success. We also offer:
- Access to banking and financial services discount including competitive rates and reduced fees on home loans, credit cards, and insurances.
- Extensive range of benefits and discounted offers on Travel, Fitness, Events, and Technology.
- Variety of leave benefits including parental leave, religious leave, special leave, sporting activities leave, and volunteer leave.
Each day, you’ll go above and beyond to:
- Support NAB’s Roma branch by being the first point of contact for our customers; putting them at the centre of everything you do.
- Identify the most suitable products and services for customers, like account opening, unsecured lending, and banking transactions.
- Demonstrate our Smarter Banking options (self-service and digital) for customers, making banking simple, easy, and secure.
We’re looking for the brightest minds to deliver the best for our customers. We’d love for you to have:
- A passion for delivering quality, gold-class experiences for NAB’s diverse range of customers.
- A team player with a keen eye for detail ensuring every transaction is efficient and accurate.
- Customer-centric thinking and an appreciation for inclusion and the diversity of our customers.
- No banking experience required - Full training provided.
A diverse and inclusive workplace works better for everyone. We know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs), we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected, and celebrated. We are committed to providing an environment where you can work your way.
Customer Advisor – Roma QLD employer: National Australia Bank
As the Head of Group Planning Forecasting at NAB, you will be part of a dynamic and inclusive workplace that prioritises customer satisfaction and innovation. With a strong focus on employee growth, you will have the opportunity to lead and develop future finance leaders while collaborating closely with senior executives to shape the financial future of the Group. NAB's commitment to diversity and respect ensures that every team member feels valued, making it an excellent employer for those seeking meaningful and rewarding careers in finance.
