At a Glance
- Tasks: Be the friendly face of NAB, helping customers with their banking needs every day.
- Company: Join NAB, a leading bank focused on customer experience and community impact.
- Benefits: Enjoy competitive pay, discounts on banking services, and a range of perks.
- Other info: Flexible hours and a commitment to diversity and inclusion in the workplace.
- Why this job: Make a real difference in people's lives while growing your career in a supportive environment.
- Qualifications: Passion for customer service and teamwork, with attention to detail.
The predicted salary is between 47250 - 57750 $ per year.
As a Branch Customer Advisor in Banking at NAB’s Broome branch, you will be empowered to make a positive difference for customers and communities. You will have the opportunity to learn, grow, and achieve while delivering a seamless, consistent, and tailored customer experience every day.
Our people are customer obsessed, working in close partnership to prioritise customer needs and deliver exceptional outcomes. This collaborative mindset enables innovation and builds enduring customer relationships supporting our ambition to be the most customer-centric company in Australia and New Zealand.
You’ll make an impact by:
- Being the first point of contact for our customers; putting them at the centre of everything you do.
- Identifying the most suitable products and services for customers, such as account opening, unsecured lending, and banking transactions.
- Demonstrating our Smarter Banking options (self-service and digital) for customers, making banking simple, easy, and secure.
We’re looking for candidates who have:
- A passion for delivering quality, gold-class experiences for NAB’s diverse range of customers.
- A team player with a keen eye for detail ensuring every transaction is efficient and accurate.
- Customer centric thinking and an appreciation for inclusion and the diversity of our customers.
The Hours (5 days per week): Join our team in this role within the hours 8:45am – 4:30pm, Monday to Thursday, and 8:45am – 5:15pm Friday.
All new Customer Advisors will benefit from NAB’s tailored career development programs, upskilling, and mobility opportunities to ensure they are set up for success. We also offer:
- Access to banking and financial services discounts including competitive rates and reduced fees on home loans, credit cards, and insurances.
- An extensive range of benefits and discounted offers on Travel, Fitness, Events, and Technology.
- A variety of leave benefits including parental leave, religious leave, special leave, sporting activities leave, and volunteer leave.
A diverse and inclusive workplace works better for everyone. We know that when our colleagues feel valued and celebrated for who they are, our customers experience banking that’s fairer, more accessible, and designed with who they are in mind. That’s why we’ve built a culture of inclusion and respect, where colleague voices are heard and valued, and everyone is supported to bring their authentic selves to work.
At NAB, we’re committed to supporting our colleagues with a comprehensive range of benefits designed to help you thrive both professionally and personally, including enhanced leave options, wellbeing support, access to NAB Perks, and ongoing career development opportunities.
Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.
Customer Advisor – Broome, WA employer: National Australia Bank
As the Head of Group Planning Forecasting at NAB, you will be part of a dynamic and inclusive workplace that prioritises customer satisfaction and innovation. With a strong focus on employee growth, you will have the opportunity to lead and develop future finance leaders while collaborating closely with senior executives to shape the financial future of the Group. NAB's commitment to diversity and respect ensures that every team member feels valued, making it an excellent employer for those seeking meaningful and rewarding careers in finance.
