Transactional Banking Manager - Accounts in Melbourne

Transactional Banking Manager - Accounts in Melbourne

Melbourne Full-Time On-site
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  • We are empowered to make a positive difference for customers and communities.
  • Everyone is given the opportunity to learn, grow and achieve.
  • Melbourne CBD location

Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.

In the role of Transactional Banking Manager - Accountsyou will report to Yusra Nizar and join the Transaction Bankingteamthat’s doubling down on making a tangible difference to customers while keeping it simple.

As an Account Manager, you will play a pivotal role in delivering seamless, secure, and innovative Transaction Banking solutions for NAB’s business customers.

Each day, you’ll go above and beyond to:

  • Conduct regular reviews of transactional banking facilities for suitability and transparency.
  • Prepare accurate, professional presentations and confidently engage in client meetings.
  • Analyse processes, identify inefficiencies, and implement improvements leveraging technology.
  • Collaborate across teams to ensure operational excellence and risk management.
  • Drive portfolio growth through tailored solutions and proactive relationship management.

We’re looking for the brightest to deliver the best for our customers. You’ll need

  • A strong customer‑first mindset and passion for delivering great experiences
  • Solid understanding of Account Management and onboarding requirements
  • Strong understanding of sales and servicing environment within the B&PB distribution
  • Confidence communicating with customers and senior stakeholders
  • Strong organisational skills with the ability to manage multiple transitions concurrently
  • Proven experience managing a client portfolio and delivering financial solutions

A diverse and inclusive workplace works better for everyone

We know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.

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Transactional Banking Manager - Accounts in Melbourne employer: National Australia Bank Ltd.

NAB is an exceptional employer that prioritises the growth and development of its employees, offering tailored career development programs and a diverse range of benefits. Located in Armidale, our inclusive work culture fosters innovation and customer-centric thinking, ensuring that every team member feels valued and empowered to make a positive impact on our customers and communities. With flexible working hours and opportunities for mobility across branches, NAB provides a rewarding environment for those looking to build a meaningful career in banking.

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Contact Details:

National Australia Bank Ltd. Recruitment Team