At a Glance
- Tasks: Be the friendly face for customers, helping them with banking needs and providing tailored solutions.
- Company: Join NAB, a leading bank focused on customer experience and community impact.
- Benefits: Enjoy flexible hours, wellbeing support, and career development opportunities.
- Other info: Casual role with training provided; must be available Fridays and during onboarding.
- Why this job: Make a real difference in people's lives while gaining valuable experience in banking.
- Qualifications: Passion for customer service and teamwork; attention to detail is a must.
The predicted salary is between 49500 - 60500 $ per year.
- Branch Customer Advisor – Banking
- Are empowered to make a positive difference for customers and communities
- Given the opportunity to learn, grow and achieve.
- Deliver a seamless, consistent, and tailored customer experience every day
Our people are customer obsessed.
They work in close partnership to prioritise customer needs and deliver exceptional outcomes.
This collaborative mindset enables innovation and builds enduring customer relationships supporting our ambition to be the most customer‐centric company in Australia and New Zealand.
You'll make an impact by
- Support NAB's Broken Hill branchbeing the first point of contact for our customers; putting them at the centre of everything you do.
- Identify the most suitable products and services for customers: like account opening, unsecured lending and banking transactions
- Demonstrate our Smarter Banking options (self-service and digital) for customers; making so banking is simple, easy and secure.
We're looking for the brightest minds to deliver the best for our customers. We'd love for you to have:
- A passion for delivering quality, gold-class experiences for NAB's diverse range of customers
- A team player with a keen eye for detail ensuring every, transaction is efficient and accurate
- Customer centric thinking and an appreciation for inclusion and the diversity of our customers
- The Hours
Join our team in a casual setting to help cover planned leave (approximately 15-18 weeks per year), unplanned leave and busy branch periods.
Must be available to work every Friday.
The first 5 weeks of the role will require full time availability from 9am - 2pm Monday to Friday for training and onboarding.
A diverse and inclusive workplace works better for everyone
We know that when our colleagues feel valued and celebrated for who they are, our customers experience bankingthat'sfairer, more accessible, anddesigned with who they are in mind.
That'swhywe'vebuilt a culture of inclusion and respect, where colleague voices are heard and valued, and everyone is supported to bring their authentic selves to work.
Join NAB
At NAB, we'recommitted to supporting our colleagues with a comprehensive range of benefits designed to help you thrive both professionally and personally, including enhanced leave options, wellbeing support, access to NAB Perks, and ongoing career development opportunities.
Please note candidate screening and interviews may be conducted prior to the closing date of the job advert.
Unsolicited CVs from agencies will not be accepted.
- enhanced leave options
- wellbeing support
- access to NAB Perks
- ongoing career development opportunities
Customer Advisor Casual - Broken Hill employer: National Australia Bank Ltd.
NAB is an exceptional employer that prioritises the growth and development of its employees, offering tailored career development programs and a diverse range of benefits. Located in Armidale, our inclusive work culture fosters innovation and customer-centric thinking, ensuring that every team member feels valued and empowered to make a positive impact on our customers and communities. With flexible working hours and opportunities for mobility across branches, NAB provides a rewarding environment for those looking to build a meaningful career in banking.
Contact Details:
National Australia Bank Ltd. Recruitment Team
