At a Glance
- Tasks: Lead daily operations, manage staff, and ensure exceptional patient experiences.
- Company: A new and growing GP practice in Maryland focused on quality healthcare.
- Benefits: Competitive pay, supportive environment, and opportunities for professional growth.
- Other info: Join a collaborative team culture with a hands-on management role.
- Why this job: Be a key player in shaping a patient-centred practice and make a real difference.
- Qualifications: Experience in practice management or senior medical reception roles required.
The predicted salary is between 51750 - 63250 $ per year.
The successful applicant will be responsible for the overall coordination of practice operations, staff support, patient experience and front desk administration. This is a hands-on management role, and the successful candidate will be expected to lead by example while remaining actively involved in reception and administrative duties when required.
Key responsibilities
- Manage the day-to-day operations of the GP practice.
- Coordinate reception and administrative staff and ensure efficient workflow.
- Manage staff rosters, leave and day-to-day staffing requirements.
- Support recruitment, onboarding, training and performance management.
- Coordinate GP appointment books and optimise patient flow.
- Oversee reception, telephone and patient enquiry processes.
- Ensure high standards of customer service and patient experience.
- Manage Medicare billing, claiming and general practice administrative processes.
- Monitor daily billing and assist with financial reconciliation.
- Manage recalls, referrals, correspondence and administrative follow-up.
About you
- Highly organised with excellent attention to detail.
- Confident managing and supporting a team.
- A strong communicator with excellent interpersonal skills.
- Patient-focused and committed to providing exceptional service.
- Able to work independently and make sound operational decisions.
- Calm and professional under pressure.
- Proactive in identifying problems and finding practical solutions.
- Comfortable managing multiple competing priorities.
- Respectful, approachable and able to build positive relationships with doctors and staff.
- Previous experience as a GP Practice Manager, Practice Coordinator, Practice Supervisor or Senior Medical Receptionist.
About us
- We are starting a new and growing General Practice located in Maryland, committed to providing high-quality, patient-centred healthcare in a professional and supportive environment.
- A professional, friendly and supportive working environment.
- A collaborative team culture.
- An opportunity to play an important role in the growth and development of the practice.
- Variety and responsibility within a hands-on management position.
- Remuneration commensurate with experience and qualifications.
GP Practice Manager / Front Desk Coordinator in Maryland employer: Nadine investment pty Ltd
Join our new and growing General Practice in Maryland, where we prioritise high-quality, patient-centred healthcare in a professional and supportive environment. As a GP practice manager/front desk coordinator, you'll enjoy a collaborative team culture, opportunities for personal and professional growth, and the chance to make a significant impact on our practice's development while working in a friendly atmosphere that values your contributions.
