At a Glance
- Tasks: Manage small business lending requests and build strong customer relationships.
- Company: Join a customer-obsessed team at NAB, focused on innovation and growth.
- Benefits: Inclusive workplace, career development, and the chance to make a real impact.
- Other info: Dynamic environment with a focus on collaboration and personal connections.
- Why this job: Empower customers to achieve their business dreams while growing your skills.
- Qualifications: Experience in business or retail banking and strong relationship management skills.
The predicted salary is between 62100 - 75900 $ per year.
Our people are customer obsessed.
They prioritise the needs and satisfaction of the customer above all else.
Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.
Join us on this exciting growth journey! This role sits in our Business Direct Small Business team that’s doubling down on customer obsession and supporting our colleagues.
- Be part of a collaborative & high performing relationship-driven culture.
- Grow alongside your customers.
- Location: Osborne Park
Each day, you’ll go above and beyond to
- Keep things simple whilst managing small business lending requests up to $2 million, and home lending up to $3 million.
- Move with speed in this role to grow revenue and drive customer advocacy
- Be customer obsessed and increase the portion of customers who consider NAB to be their Bank of Choice
- Own it by understanding our customers’ needs to provide tailored holistic banking solutions.
- Win together by engaging and building relationships with our Retail Branch and Broker network to increase portfolio performance and customer outcomes.
We’re looking for the best and brightest to deliver the best for our customers. You’ll need:
- Motivation to build genuine personal connections with our customers, empowering them to feel confident and bring their business dreams to life
- Lending experience in business banking or retail banking
- Business Bank experience will be highly regarded
- Excellent understanding of the SME Market
- Strong customer and relationship management
- Problem solving, critical thinking and negotiation skills
- A diverse and inclusive workplace works better for everyone
We know that our people make us who we are.
In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated.
We are committed to providing an environment where you can work your way.
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Small Business Banker employer: NAB
At NAB, we pride ourselves on being an exceptional employer, fostering a culture of collaboration and customer obsession. Our commitment to diversity and inclusion ensures that every voice is heard, while our comprehensive benefits and ongoing career development opportunities empower employees to thrive both personally and professionally. Join us in Melbourne, where you can make a meaningful impact in the Corporate & Institutional Bank, working alongside experienced specialists to deliver exceptional outcomes for our customers.
