At a Glance
- Tasks: Deliver reliable AI experiences and resolve incidents for NAB colleagues.
- Company: Join NAB, a leading bank focused on workplace transformation.
- Benefits: Competitive salary, career development, and a supportive team environment.
- Other info: Dynamic role with opportunities for growth in a fast-paced environment.
- Why this job: Be at the forefront of AI operations and make a real difference.
- Qualifications: Experience in AI operations and strong problem-solving skills.
The predicted salary is between 82800 - 101200 $ per year.
NAB is seeking a Consultant AI Operations in Melbourne to join the Workplace Transformation team, delivering reliable AI experiences for NAB colleagues.
You will act as AU escalation point, resolve incidents, triage problems and maintain comprehensive support documentation, while coaching offshore and multi-tier teams.
The role emphasizes customer obsession, cross-functional collaboration and continuous improvement of AI service operations in a fast-evolving environment.
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AI Operations Consultant – Workplace Transformation in Melbourne employer: NAB
At NAB, we pride ourselves on being an exceptional employer, fostering a culture of collaboration and customer obsession. Our commitment to diversity and inclusion ensures that every voice is heard, while our comprehensive benefits and ongoing career development opportunities empower employees to thrive both personally and professionally. Join us in Melbourne, where you can make a meaningful impact in the Corporate & Institutional Bank, working alongside experienced specialists to deliver exceptional outcomes for our customers.
