NAB in Australia seeks a senior strategist to design a merchant services customer strategy and segmentation, identifying where to play and how to win within a dynamic market.
You will build an AI-enabled propensity-based leads model to support portfolio transition across segments, and to measure execution and improvement over time. You will engage senior stakeholders and frontline partners to shape and grow the portfolio.
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AI-Driven Customer Strategy Architect in Melbourne employer: NAB
At NAB, we pride ourselves on being an exceptional employer, fostering a culture of collaboration and customer obsession. Our commitment to diversity and inclusion ensures that every voice is heard, while our comprehensive benefits and ongoing career development opportunities empower employees to thrive both personally and professionally. Join us in Melbourne, where you can make a meaningful impact in the Corporate & Institutional Bank, working alongside experienced specialists to deliver exceptional outcomes for our customers.