At a Glance
- Tasks: Lead and inspire a dynamic team to drive branch performance and customer satisfaction.
- Company: Join NAB, a leading bank committed to empowering communities and individuals.
- Benefits: Competitive salary, relocation support, and tools for career growth.
- Other info: Diverse and inclusive workplace where everyone can thrive.
- Why this job: Make a real impact in your community while developing your leadership skills.
- Qualifications: Management experience preferred; passion for customer service is key.
The predicted salary is between 82800 - 101200 $ per year.
Overview
Your job is just one part of your life.
When you bring your skills, ideas, energy, and hunger for growth to us, you’ll be recognised and rewarded for your contribution in return.
Due to the continuous investment in NAB's retail operations, we are currently recruiting for a Branch Manager in our Geraldton branch, also leading our Dongara and Northampton branches.
Responsibilities
- Drive the overall performance of the branch through coaching and mentoring, leadership, and direction of a highly engaged team.
- Lead sales activities to achieve business objectives by actively identifying cross‑sale opportunities.
- Deliver a brilliant, consistent, and engaging customer experience to customers and partners; ensuring the team understands the importance of seizing every opportunity to build customer advocacy.
- Ensure that the standards, procedures, and systems set out by NAB remain in place across the branch.
- Manage performance and strategic development of the branch and its relationship with the wider Retail division.
Qualifications
- Track record of experience in management, with the ability to inspire and influence others – no banking experience required.
- A passion for delivering an amazing experience to customers and an unwavering commitment to quality, with the willingness to go the extra mile.
- Ability to work collaboratively as a team and resilience, self‑motivation and energy to create our signature customer experience.
- A keen eye for detail that ensures transactions are completed efficiently and accurately.
- An appreciation for inclusion and the diversity of our customers.
Benefits
- Empowered to make a positive difference for customers and communities.
- You’ll join a high‑performing business, backing talented individuals.
- When you’re ready for a bigger challenge, you’ll get the tools and support to succeed.
- Relocation costs can be discussed for the right candidate.
Diverse and inclusive workplace works better for everyone.
We have built a culture of equity and respect where everyone feels valued and appreciated for being their authentic selves.
In partnership with our Employee Resource Groups we continue to foster an inclusive environment, especially for our diverse customers.
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Branch Manager – Geraldton in Kununurra employer: NAB
At NAB, we pride ourselves on being an exceptional employer, fostering a culture of collaboration and customer obsession. Our commitment to diversity and inclusion ensures that every voice is heard, while our comprehensive benefits and ongoing career development opportunities empower employees to thrive both personally and professionally. Join us in Melbourne, where you can make a meaningful impact in the Corporate & Institutional Bank, working alongside experienced specialists to deliver exceptional outcomes for our customers.
