At a Glance
- Tasks: Deliver exceptional customer experiences and support banking transactions.
- Company: Join NAB, a leading customer-centric bank in Australia and New Zealand.
- Benefits: Enjoy competitive rates on banking services and a variety of leave benefits.
- Other info: Flexible part-time hours with career development opportunities.
- Why this job: Be the first point of contact for customers and make banking simple and secure.
- Qualifications: Passion for customer service and teamwork with attention to detail.
The predicted salary is between 24.3 - 29.7 $ per hour.
Part-time position based in our Nhill Branch, 5 days per week, Monday to Friday, 9:00am - 2:00pm.
Deliver a seamless, consistent, and tailored customer experience every day. Our people are customer obsessed. They work in close partnership to prioritise customer needs and deliver exceptional outcomes. This collaborative mindset enables innovation and builds enduring customer relationships supporting our ambition to be the most customer‑centric company in Australia and New Zealand.
You’ll make an impact by:
- Supporting NAB's Nhill Branch by being the first point of contact for our customers; putting them at the centre of everything you do.
- Identifying the most suitable products and services for customers: like account opening, unsecured lending and banking transactions.
- Demonstrating our Smarter Banking options (self-service and digital) for customers; making banking simple, easy and secure.
We’re looking for the brightest minds to deliver the best for our customers. We’d love for you to have:
- A passion for delivering quality, gold-class experiences for NAB’s diverse range of customers.
- A team player with a keen eye for detail ensuring every transaction is efficient and accurate.
- Customer centric thinking and an appreciation for inclusion and the diversity of our customers.
The Hours: Join our team in this part-time role working from 9:00am – 2:00pm, Monday to Friday.
More focus on you: All new Customer Advisors will benefit from NAB’s tailored career development programs, upskilling and mobility opportunities to ensure they are set-up for success.
We also offer:
- Access to banking and financial services discount including competitive rates and reduced fees on home loans, credit cards and insurances.
- Extensive range of benefits and discounted offers on Travel, Fitness, Events and Technology.
- Variety of leave benefits including parental leave, religious leave, special leave, sporting activities leave and volunteer leave.
A diverse and inclusive workplace works better for everyone. We know that when our colleagues feel valued and celebrated for who they are, our customers experience banking that’s fairer, more accessible, and designed with who they are in mind. That’s why we’ve built a culture of inclusion and respect, where colleague voices are heard and valued, and everyone is supported to bring their authentic selves to work.
Customer Advisor – Nhill, VIC in Horsham employer: NAB
At NAB, we pride ourselves on being an exceptional employer, fostering a culture of collaboration and customer obsession. Our commitment to diversity and inclusion ensures that every voice is heard, while our comprehensive benefits and ongoing career development opportunities empower employees to thrive both personally and professionally. Join us in Melbourne, where you can make a meaningful impact in the Corporate & Institutional Bank, working alongside experienced specialists to deliver exceptional outcomes for our customers.
